Vice President, Client Experience (Experiential)

New York City, NY (On-site)

$190K/yr – $220K/yrSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the experiential partnerships portfolio for Known, shaping high-impact client engagements from day one and expanding scope through a strategic, partner-like approach that blends science, strategy, media, and creative. Drive new business from experiential as the entry point, deepen existing relationships with activations, and tightly manage client health while collaborating with SVP, Experiential to build the practice.

  • Growth & Pipelines: Build a pipeline of experiential-led opportunities and convert them into long-term Known partnerships.
  • Client Partnership & Activation: Deepen client relationships via live/physical activations and expand scope across data, creative, media, and strategy.
  • Practice Building & Delivery: Represent client health, anticipate needs, and help shape positioning, staffing, and delivery with the SVP, Experiential.

Job Description

Responsibilities

  • Own the senior client relationship on Known's anchor experiential account from day one, establishing the standard for how Known shows up in this space
  • Identify and pursue new client relationships where experiential is the entry point, building a pipeline and converting opportunities into long-term Known partnerships
  • Actively mine Known's existing client portfolio to find where a live or physical activation would deepen a brand's investment and expand the scope of what we're doing together
  • Study each client's business the way a true partner would: understanding the adjacencies, the pressures, and the opportunities behind every assignment, not just the brief in front of you
  • Bring Known's full range of capabilities into every client relationship where they're additive, connecting clients to science, strategy, media, and creative in ways that expand what's possible for them
  • Represent the health and trajectory of your client relationships clearly and proactively, both to clients and internally, so there are no surprises on either side
  • Work closely with the SVP, Experiential to build the practice: how we position it, how we sell it, how we staff it, and how we deliver it at the level Known's clients expect

Requirements

  • 10+ years in experiential marketing, with a meaningful portion of that time in a senior client-facing or business development role at an agency
  • A genuine hunter with a specific track record: you have built client relationships from scratch, converted them into real engagements, and grown them over time. That history is concrete, not general
  • Deep enough fluency in how experiential programs are made to speak credibly at every stage of the process, from concept through production, and to represent the work confidently to senior clients
  • A strong network of brand-side marketing decision makers in New York and the broader market, relationships that are current and real
  • The ability to see Known's full capability set across data, creative, media, and strategy, and connect it to client needs in ways that go beyond the immediate experiential ask
  • A strategic advisor's instinct: you bring things clients didn't know to ask for, and you do it in a way that feels like partnership, not upselling
  • A clear-eyed understanding of what experiential work demands: the pace, the travel, and the moments when the work requires you to be physically present and fully available. You've done this before and it's not a deterrent
  • Based in New York, with the presence and availability to be in market, at client meetings, and on-site at activations when it counts

Benefits

  • Unlimited paid time off
  • 401k with company matching and no vesting period
  • Annual bonuses
  • Generous medical plan
  • Paid parental leave
Known logo

Known

Known is built on a foundation of two decades of data science, advanced analytics and pioneering technology, all of which power our acclaimed strategy and world-class creative teams. We’re setting a new standard for modern marketing by leveraging the most sophisticated end-to-end operating system for the most innovative brands in the world. The result? Marketing that is predisposed to succeed and scientifically optimized to profoundly impact our clients’ businesses. We do what we do in the most efficient, effective and transparent ways -- and we have a lot of fun doing it, together.

New York, New York, USA
341 employees (87 in marketing)

Traffic Signals

Monthly Visitors
12.6K
Monthly Google Ads Budget
$5.3K
Traffic Source Mix
Search
37.9%
Direct
45.7%
Referral
8.1%
Social
6.8%
Paid
1.2%

Headcount Trend

Current headcount: ~341

Marketing Team

Marketing Team Size
57 (17% of company)
Median Career Experience
12 years
Median Tenure
5.1 years
Marketing Roles Posted (Last 30 Days)
6