Responsibilities

• Provide senior‑level oversight of Slots, Table Games, and Player Development, serving as the executive leader accountable for performance, integration, and results across all three divisions.
• Develop and execute comprehensive strategic plans to optimize gaming operations, expand revenue generation, and enhance guest satisfaction and loyalty.
• Collaborate with senior leadership to establish operational and financial objectives, measure performance, and ensure alignment with overall property and enterprise business goals.
• Foster a culture of excellence, integrity, accountability, guest service, and continuous improvement across all gaming and marketing teams.
• Allocate resources effectively across the three divisions to maximize productivity, operational consistency, and financial performance.
• Direct and support executive and senior leaders across Slots, Table Games, and Player Development to ensure seamless, coordinated, and efficient gaming operations.
• Allocate resources strategically across all gaming divisions to maximize productivity, operational consistency, and financial performance.
• Analyze gaming trends, customer behavior, player worth, and competitive data to identify opportunities for innovation, revenue growth, and operational enhancement.
• Lead Player Development strategy, ensuring strong alignment between casino marketing efforts and core gaming operations.
• Develop and oversee the HRI/SHRSS Casino Marketing budget, ensuring disciplined financial management and targeted investment to maximize return.

Requirements

• Bachelor’s degree (B.A.) from a four-year college or university required, or equivalent combination of education and relevant professional experience.
• Minimum of 15 year of extensive, proven experience within the gaming industry, with leadership responsibilities ideally spanning multiple gaming divisions.
• Ability to obtain and maintain all required licenses and certifications pursuant to federal, state, and gaming regulatory standards.
• Strong understanding of gaming regulations, internal controls, operational standards, and industry trends.
• Demonstrated ability to identify, prevent, and address cheating techniques and game protection concerns.
• Working knowledge of player tracking, gaming analytics, floor management systems, and margin control.
• Exceptional leadership skills with experience supervising, training, and evaluating diverse operational teams.
• Proficiency in MS Office applications and related operational software.

Benefits

• Our team members health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
• Benefits may vary with employment status.
• To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits