Supervisor, Digital Direct Investment at Starcom | New York City, NY | $75K/yr – $120K/yr

Starcom

Supervisor, Digital Direct Investment

New York City, NY (Hybrid)

$75K/yr – $120K/yrSenior Level3+ years expFull time

Posted 1 month ago

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Job Summary

Own the operational backbone of digital buying and data integrity, turning complex vendor contracts, billing, and reporting into a reliable engine that scales with agency needs.

Operations & Data Integrity: standardize digital buying processes, billing controls, and data delivery for reporting across teams.
Systems & Partnerships: own Mediaocean–Prisma, ad servers, DSPs, DMPs, and internal tools with vendor relationships and contracting controls.
People & Problem Solving: act as escalation point, drive process improvements, and mentor Associates while influencing cross-team best practices.

Job Description

Responsibilities

Implement processes to improve the work required for digital buying, client billing, and digital reconciliation
Develop processes to ensure data integrity and implement across the agency
Develop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
Serve as escalation point for teams to help troubleshoot operational issues
Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve
Determine and activate how to deliver necessary data to teams for various reporting purposes
Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors
Build and maintain strong relationships across multiple internal teams and leadership
Maintain relationships with vendors to ensure trust and confidence with our buying partners
Manage vendor-side billing and maintain close oversight of open items clearing

Requirements

Bachelor’s degree preferred, preferably with a concentration in marketing, advertising, communications, business, sociology, or consumer insights
3+ years of relevant media advertising experience
Ability to work independently and collaboratively with diverse groups
Excellent verbal and written communication skills
Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
Knowledge of agency billing process (client-side and/or vendor-side)
Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
Strong quantitative skills, including analytical abilities and math proficiency
Willingness to learn and create solutions that challenge the status quo
Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
Strong attention to detail
Proven experience in effectively coaching and developing others
Experience utilizing various media tools and systems

Benefits
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Starcom

3.7 Glassdoor

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With almost 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellanova, McDonald's, Novartis, Samsung, Visa, WK Kellogg Company and more.

Founded in 1936

Chicago, Illinois, USA

6.1K employees (2,084 in marketing)

starcomww.com

66% recommend to a friend

59% CEO approval