Responsibilities

• Define the ideal customer profile (ICP), buyer personas, and core use cases for the Omnichannel product.
• Build and execute a repeatable go-to-market motion from pipeline generation through deal close and expansion.
• Own and drive Omnichannel revenue targets in partnership with Sales leadership.
• Support strategic customer opportunities and develop cross-sell and expansion plays across AfterShip’s product suite.
• Establish clear KPIs, operating cadence, and performance tracking for the Omnichannel business.
• Collaborate cross-functionally with Product, Sales, Customer Success, Support, Enablement, Partnerships, and Solutions Architects to execute growth initiatives.
• Create structured field-to-product feedback loops to influence roadmap priorities and improve product scalability.
• Serve as the GTM lead for the TikTok Shop partnership and strengthen AfterShip’s position within the commerce ecosystem.
• Identify market opportunities, competitive risks, and churn signals to proactively guide strategy.
• Lead and develop a small Omnichannel team, setting clear goals tied to revenue growth and product-market fit.

Requirements

• 5+ years of experience in B2B SaaS go-to-market, partnerships, or growth roles, ideally in eCommerce or platform ecosystems.
• Proven experience launching new products or business lines and building scalable revenue motions.
• Strong business acumen with experience in pipeline analysis, forecasting, and data-driven decision making.
• Comfortable working closely with technical teams and discussing integrations, APIs, and ecommerce workflows.
• Demonstrated ability to lead cross-functional initiatives and align stakeholders across multiple teams.
• Excellent communication skills and executive presence with the ability to influence internal and external partners.
• Strategic thinker who can balance long-term vision with hands-on execution in a fast-moving environment.
• Experience working in remote, globally distributed SaaS teams.
• Mandarin language proficiency required to support ecosystem partnerships and cross-regional collaboration.

Benefits

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup : We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
• Perks: - Competitive compensation
• - Remote-first/hybrid-flexible work setups
• - Healthcare coverage offered from day 1
• - Retirement plans including company match
• - Unlimited PTO
• - Annual learning & wellness benefit
• - Monthly book perk
• - Career progression & professional development
• - In-office lunch and commuter benefits for those located in our hub locations