Responsibilities

• CUSTOMER NEEDS Evaluates products and services to continually drive quality of customer experience
• Aggregates and escalates industry trends, identifies opportunities to differentiate our customer experience from the competition
• STRATEGY Develops long-term strategies and provides recommendation on business opportunities for multiple sub-categories
• Develops and implements action plans based on deep-dive analysis of product line metrics
• VENDOR MANAGEMENT Expands current vendor selection and secures new brand selection for multiple subcategories
• Drives strategic negotiations to deliver top- and bottom-line category growth
• Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors
• Increases vendor participation through deep knowledge of program opportunities
• BUSINESS OPERATIONS Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
• Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business
• Creates strategic and prioritized vendor marketing plan that maximizes margin dollars and customer experience