Responsibilities

• Absolutely must be able to plan, manage, and execute multi-channel social strategy and social content management for a large retailer across Meta and Tik Tok in both Englsish & Spanish.
• Work with creative teams to develop messaging and visual assets.
• Audit program and campaign-level content strategies and offer recommendations for updating in-market assets
• Provide thought leadership to clients as well as recommendations for best practices and opportunities for improvement
• Distill insights into compact, easy to understand language that inspires conceptual creative development
• Identify opportunities and clearly communicate strategic recommendations both internally and to the client
• Develop and execute content calendars, ensuring posts are published on schedule and aligned with campaign goals.
• Monitor and respond to community interactions, addressing comments, questions, and feedback to build strong relationships in an appropriate tone.
• Analyze engagement metrics and audience sentiment to uncover trends and optimize content strategies.
• Track and report feedback and reviews across social platforms, providing actionable insights for improvement.

Requirements

• Proficient if not fully fluent in both Spanish and English
• 7+ years of marketing, strategy and community management experience working with multicultural and/or Latine accounts
• Independently develop dual language social strategies that will flex across multiple social channels such as Facebook, Instagram and TikTok
• Work on a highly-cross functional team with ability to manage multiple projects with multiple stakeholders and priorities
• Collaborate closely with creatives to inspire them in bringing ideas to life
• You’re a team player, bring a positive attitude, meeting challenges with resilience and humor
• Strong communication and presentation skills
• Knowledge of social media good practices in terms of formats and tone of voice
• Ability to identify and track relevant community metrics
• Knowledge of metrics, social listening tools and digital reports

Preferred

• Embrace working in a fast-paced, continually-evolving environment
• Creative agency experience a plus
• Ability to work in office in Los Angeles, CA 1 - 2x per week

Benefits

• Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)