Responsibilities

• Serve as the senior expert in Marketing Operations architecture, GTM systems strategy, and AI-enabled process design.
• Design and evolve a scalable marketing and GTM systems ecosystem supporting acquisition, pipeline progression, customer growth, retention, and partner-led motions.
• Assess current tools and processes to optimize, replace, sunset, or enhance systems in support of an AI-forward go-to-market strategy.
• Identify and implement AI use cases that improve conversion, efficiency, personalization, visibility into closed-won outcomes, and growth opportunities.
• Partner cross-functionally to improve system connectivity, workflow standards, and reporting across demand generation, customer expansion, and partner programs.
• Evaluate current and emerging technologies, build business cases, and recommend improvements that enhance scalability, business impact, and operational resilience.
• Maintain and optimize core workflows in Marketing and Sales, including troubleshooting, change management, and ongoing performance improvement.
• Provide mentorship, documentation, and knowledge sharing to strengthen team capability and operational consistency.

Requirements

• 7+ years of related marketing operations experience helping manage, implement, configure, optimize, and scale multiple technical platforms in support of high-level go-to-market strategies.
• Demonstrated ability to evaluate, implement, or operationalize AI-enabled tools, workflows, or strategies within Marketing, Sales, Revenue Operations, or customer journey programs.
• Advanced and applied B2B experience supporting MAP (Marketo) and CRM (Salesforce) for enterprise organizations.
• Proven experience in marketing technology architecture, lifecycle operations, lead management, data flow design, and cross-functional systems optimization.
• Strong ability to create scalable processes, operational efficiency, and technical clarity across complex systems.
• Exceptional organizational skills and attention to detail with a high level of accuracy.
• Excellent written and verbal communication skills.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Comfortable balancing innovation with operational rigor, governance, and measurable business outcomes.
• BS degree in IT, Computer Science, Business, Marketing, or equivalent working experience.

Preferred

• Experience with AI-enabled and adjacent platforms would be highly desirable.

Benefits

• Regular full-time employees are eligible for benefits - see here.