Responsibilities

• Market Identification: Define target markets, including market size and penetration rates, for the product portfolio.
• Customer Need Identification: Identify customer needs and develop strategies to address those opportunities. Serve as the organization’s market expert, bringing customer and market perspectives to the broader team.
• Customer Engagement: Build relationships with strategic customers and participate in sales calls. Share innovation roadmaps and support the sales team in strengthening partnerships with Elsevier customers.
• Sales Enablement: Support the North American Sales and Account Management teams in developing and executing market strategies across key segments, while helping remove barriers to closing sales.
• Strategic Planning: Leverage analytics and other insights to deepen understanding of customer and market needs, while developing a strong perspective on competing products and competitive strategies across the market.
• Product Launches: Lead the execution of solution launches by collaborating with cross-functional teams, including Marketing, Customer Success, and other key stakeholders. Identify and partner with pilot customers to support user-validated launches and migrations.
• Communication: Ensure effective communication of commercial strategy across teams. Partner closely with Product and Technology on prioritization and roadmap development, while serving as a conduit for customer feedback.
• Strategic Partnerships and MMA: Build relationships with strategic partners and identify potential merger and acquisition opportunities.

Requirements

• Solid experience in a strategic or commercial role in healthcare
• Experience in working directly with customers and collaborating with sales teams
• Proven track record in directly supporting revenue growth for a portfolio of products
• Experience in designing and executing successful commercial go to market and business development activities
• Have analytical capabilities related to market segmentation, commercial opportunity assessment, and competitive analysis
• Proactive and able to work successfully in a matrixed environment and able to lead through demonstration, commitment, and understand our marketplace. Understanding needs of our customers and build relationships to achieve results.
• Creative and pragmatic thinking to engage with end users and product champions
• Have communication skills and experience in comfortably operating and influencing at various organizational levels
• Project and time management skills with an ability to set and maintain priorities in a multi-task environment
• Ability to bring energy and enthusiasm and foster effective teams
• Able to proactively and continuously identify areas for improvement, growth and develop supplemented solutions.

Benefits

• This job is eligible for an annual incentive bonus.
• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.