SR ANALYST CATEGORY EXPERIENCE

Atlanta, GA (Unknown)

Salary Not AvailableSenior Level2+ years exp

Posted 2 days ago

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Job Summary

Own and drive customer-experience optimization from data-driven discovery to execution, shaping taxonomy, navigation, and promotional changes across onboarding and business updates. Lead cross-functional collaboration to improve post-transaction results and SEO with tactical system changes.

  • Own analytics-driven opportunities across customer touchpoints
  • Lead taxonomy and path optimization initiatives
  • Coordinate cross-functional inputs to merchandising for better outcomes

Job Description

Responsibilities

  • 40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
  • 30% Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
  • 15% Execute system changes for promotional activity.
  • 15% Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.

Requirements

  • Minimum Qualifications:\nMust be eighteen years of age or older.\nMust be legally permitted to work in the United States.\nProven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis, business analysis, data analytics

Preferred

  • Strong numeric and advanced analytics aptitude
  • Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite
  • The ability to understand and influence cross-functional inputs to Merchandising for achieving better output results
  • High comfort level with working in an ambiguous, fast paced environment
  • Ability to solve complex problems
  • Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)
  • Strong attention to detail
  • Track record of taking ownership and driving results
  • Preferred Education:\nNo additional education
  • Preferred Years of Work Experience:\nNo additional years of experience
The Home Depot logo

The Home Depot

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.

Founded in 1979
Atlanta, Georgia, US
122K employees (8,389 in marketing)

Traffic Signals

Monthly Visitors
207M
Monthly Google Ads Budget
$9.9M
Traffic Source Mix
Search
36.6%
Direct
56.8%
Referral
3.2%
Social
1.4%
Paid
1.8%

Headcount Trend

Current headcount: ~126.7K

Marketing Team

Marketing Team Size
5,511 (4% of company)
Median Career Experience
16 years
Median Tenure
6.8 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Last Raise
Debt Financing, 19 years ago

Funding History

  • Jul 2007
    Debt Financing

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