Responsibilities

• Managing and maintaining an elected official’s social media platforms.
• Planning and publishing content related to community initiatives, public services, events, and neighborhood updates.
• Ensuring consistent messaging aligned with the elected official’s communication style.
• Capturing photo and video content during community events, meetings, and public appearances.
• Producing short-form video and visual content for social media platforms.
• Editing and publishing audiovisual content in a timely manner.
• Ensuring timely posting of highlights and updates for residents.
• Tracking engagement metrics and audience growth.
• Providing insights and recommendations to improve communication reach and effectiveness.
• Monitoring comments, messages, and public feedback across social media platforms relevant to the elected official and area of representation.
• Identifying relevant community concerns and escalating them internally, when needed.
• Responding to residents in a respectful and professional manner.
• Supporting the team in addressing sensitive issues or community concerns online.
• Maintaining a calm, responsible, and professional communication approach during difficult or controversial situations, as well during natural disasters.
• Performing other related work, as required.

Requirements

• High school diploma or its equivalent and a minimum of three (3) years of experience managing social media or digital communications for institutions, public figures, government offices, media organizations, or public-facing organizations.
• Experience must include creating photo and video content, as well as managing public feedback.

Preferred

• Proficiency in speaking, reading, and writing English and Spanish is highly desirable.
• Experience editing video software and social media analytics is preferred.