Social Media and Content Ops Director

Cary, NC (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 2 months ago

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Job Summary

Own and evolve Fortnite’s social storytelling by turning executive priorities into audience-first campaigns and cross-platform ecosystems, while leading experimentation in formats, partnerships, and live content for maximum impact.

  • Shape cross-functional campaigns with paid, influencer, and communications teams to build cohesive platform ecosystems and co-marketing opportunities.
  • Drive experimentation in formats, creator partnerships, live events, and community interactions to keep Fortnite ahead of trends and emerging tech.
  • Turn data and insights into creative decisions, tracking outcomes and iterating campaigns for measurable impact.

Job Description

Responsibilities

  • Partner with executive leadership to translate company priorities into breakthrough social storytelling and audience engagement strategies
  • Drive innovation in content formats and platform strategies, championing a culture of experimentation that empowers teams to explore new approaches to creator partnerships, live content, and community interaction—ensuring Fortnite’s presence stays ahead of evolving trends and emerging technologies
  • Have a strong operational focus with peers in Marketing and Publishing Production to drive authentic appointment setting around key Fortnite beats
  • Integrate data and insights into creative decision-making to ensure storytelling and engagement efforts are both impactful and measurable, while proactively tracking and evaluating outcomes
  • Collaborate cross-functionally with paid media, influencer, and communications teams to orchestrate cohesive campaign ecosystems and to guide platform relationships with key partners (e.g., TikTok, YouTube, Meta, X, Reddit, Twitch) to drive innovation and co-marketing opportunities
  • Advocating for audience-first thinking and authentic brand connection, and oversee governance, tone, and consistency of Fortnite’s brand voice across all game modes and global regions
  • Aggressively analyze metrics on social content performance, with quick iteration and feedback cycles to inform how to improve subsequent campaigns

Requirements

  • 7-10+ years of experience in social media and/or digital content, with at least 3-5 years managing large-scale global programs
  • Background in the Gaming industry (especially in Live Service Games) or adjacent Tech/Entertainment industry
  • Proven track record building and executing global social strategies for major entertainment, gaming, or consumer brands
  • Deep understanding of platform ecosystems, audience behavior, and emerging media formats
  • Experience mentoring high-performing teams across creative, strategy, and analytics functions
  • Strong creative instincts paired with data-driven judgment—you inspire bold ideas and know how to measure their impact
  • Experience collaborating at the executive level, influencing company-wide marketing and communications priorities
  • Global perspective and cultural fluency; experience developing content strategies for diverse, international audiences
  • Proficiency with social management and analytics tools (Sprout, Emplifi, Radarly, ListenFirst, etc.)

Benefits

  • Our intent is to cover all things that are medically necessary and improve the quality of life.
  • We pay 100% of the premiums for both you and your dependents.
  • Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
  • We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
  • Throughout the year we celebrate our employees with events and company-wide paid breaks.
  • We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

Epic Games

3.7 Glassdoor

Founded in 1991, Epic Games is a leading interactive entertainment company and provider of 3D engine technology. Epic operates Fortnite, one of the world’s largest games with over 350 million accounts and 2.5 billion friend connections. Epic also develops Unreal Engine, which powers the world’s leading games and is adopted across industries such as film and television, architecture, automotive, manufacturing, and simulation. Through Unreal Engine, Epic Games Store, and Epic Online Services, Epic provides an end-to-end digital ecosystem for developers and creators to build, distribute, and operate games and other content. Epic has over 40 offices worldwide with headquarters in Cary, North Carolina.

Founded in 1991
Cary, North Carolina, USA
12K employees (3,252 in marketing)
65% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
61.8M
Monthly Google Ads Budget
$25
Traffic Source Mix
Search
37.1%
Direct
53.3%
Referral
8.8%
Social
0.8%
Paid
0.1%

Headcount Trend

Current headcount: ~11.7K

Marketing Team

Marketing Team Size
759 (6% of company)
Median Career Experience
13 years
Median Tenure
5 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$7.9B
Last Raise
Series Unknown, 1 years ago

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