Responsibilities

Responsibilities

• Own the Duolingo tone in the comments section and community manage social posts on our global Duolingo channels
• Work alongside our social team to create viral community management moments in our own comment section and on our channels
• Inspire UGC moments through community content on our channels
• Embody "learners first" by cultivating relationships with our most passionate community members and empowering them to become brand ambassadors
• Work closely with the merch team to surprise and delight our most engaged fans
• Evolve our short-form video community strategy through experiments and iterate on the ones that work
• Track metrics alongside our Analytics team related to community engagement, sentiment, and growth, and provide regular reports and insights to inform content strategy and vision.

Requirements

Requirements

• 2-3 years of social media experience at a major brand or organization
• Have wit! You’re known as the clever one in your group chat that always has the best comebacks.
• At your core, you are a content creator, but engaging fans and community is your passion.
• Are in-tune with social trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
• Solid interpersonal skills and a passion for engaging with our social media communities
• Are east coast based

Benefits

Benefits

• Take a peek at how we care for our employees\' holistic well-being with our benefits here .