Responsibilities

• Collating and processing high volumes of social-first performance data (Engagement, Views, CTR, CPM, etc.)
• Monitoring and reporting on performance for social-first campaigns, always-on organic content activity, influencer partnerships and community engagement
• Distilling clear actions and insight from the data, making strategic recommendations, optimization plans, and presenting findings in a clear, client-facing presentations and reports
• Crafting clear performance analysis and narratives in reporting
• Closely working alongside a team of strategists to develop qualitative and quantitative research for both current clients and new business prospects
• Creating automated social dashboards to help aid and manage reporting across the agency. These will be client specific and update in real time to pull results efficiently
• Developing measurement frameworks and test and learn plans that define ‘which metrics matter’ based on client goals, allowing optimizations and strategic pivots to be grounded in data
• Creating data driven insights for the agency as well as working these into white papers and articles for the agency to publish with external media sources

Requirements

• Experience in an analyst or insights role within an agency
• Highly skilled in Excel (Pivot tables, custom formulas)
• Experienced in building custom audience segments in Consumer Insights platforms (Global Web Index, MRI Simmons, etc.) and the analysis of the data against hypotheses.
• Proficient with a wide suite of social reporting platforms (Brandwatch, Sprout, Sprinklr, Amplify, Meltwater, Talkwater etc.)
• Proficient with native social media reporting tools (Meta Ads manager, Facebook Ads manager, TikTok insights etc.)
• Passionate about social media, brands, and the world of communication
• Up to date with latest news and trends that are going on in the industry
• Able to work to tight deadlines
• Curious about brands, culture, data and how the three interact

Benefits

• 💰 Competitive salary reflective of your experience and aligned with our internal salary bands.
• 🤸‍♂️Flexible Hybrid working. We work 3 days in the office and 2 from home
• 🌴 Enjoy 20 days of paid time off (PTO), in addition to all U.S. Federal Holidays.
• 🎉 Birthday Day off – an extra day to celebrate your big day
• 💆 Wellbeing day off — one additional day off plus a $50 voucher to support your wellbeing.
• ➕ Private Healthcare cover, Tech scheme + more
• ♣ Coolr weekly socials - we get together every week to connect as a team