Responsibilities

• Lead, mentor, and develop a team of two Social Media Managers, setting clear goals, priorities, and performance expectations.
• Foster a collaborative, creative, and accountable team culture.
• Manage workload distribution across accounts and oversee day-to-day content calendars.
• Serve as the primary escalation point for approvals, brand decisions, and cross-functional alignment.
• Own the strategy and output for senior leadership LinkedIn profiles, managed in partnership with an external agency.
• Serve as the primary liaison between the agency and internal stakeholders, translating brand voice, business priorities, and executive narratives into compelling content briefs.
• Review and approve all content before publication, ensuring accuracy, tone, and alignment with corporate messaging.
• Track performance metrics and hold the agency accountable to defined goals and deliverables.
• Co-own the corporate social media presence alongside the Corporate Communications team, maintaining a consistent and unified brand voice.
• Collaborate with Corporate Comms to align social content with broader communications strategy, press releases, and company announcements.

Requirements

• 6+ years of social media experience, with at least 2 years in management or team lead role.
• Bachelor's degree in marketing, Communications, Journalism, or a related field.
• Proven experience managing agency relationships and executive or leadership social profiles.
• Deep platform expertise across LinkedIn, Instagram, X (Twitter), Facebook, and emerging channels.
• Strong analytical skills with the ability to translate data into strategic decisions.
• Excellent written communication skills and a sharp eye for brand voice and storytelling.
• Experience collaborating cross-functionally with Communications, Brand, and Creative teams.
• Highly organized with the ability to manage multiple accounts, priorities, and deadlines simultaneously.
• Experience in a corporate or enterprise environment.
• Familiarity with social media management tools such as Sprinklr, Sprout Social, or Hootsuite.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion