Senior Retention & Success Specialist - Customer Lifecycle Marketing (Remote)

USA (Remote)

$100K/yr – $115K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive customer lifecycle marketing to support retention, onboarding value, and renewal outcomes across the customer base.

  • Execute retention, adoption, and success lifecycle programs per Customer Marketing strategy.
  • Must-have: 5–8 years in customer marketing with multi-touch lifecycle delivery.
  • Standout: Cross-functional collaboration with Marketing Automation, Content, and product teams.

Job Description

Drive customer lifecycle marketing to support retention, onboarding value, and renewal outcomes across the customer base.

  • Execute retention, adoption, and success lifecycle programs per Customer Marketing strategy.
  • Must-have: 5–8 years in customer marketing with multi-touch lifecycle delivery.
  • Standout: Cross-functional collaboration with Marketing Automation, Content, and product teams.
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Geotab

3.8 Glassdoor

Geotab is a global leader in connected vehicle and asset management solutions, with headquarters in Oakville, Ontario and Atlanta, Georgia. Our mission is to make the world safer, more efficient, and sustainable. We leverage advanced data analytics and AI to transform fleet performance and operations, reducing cost and driving efficiency. Backed by top data scientists and engineers, we serve over 55,000 global customers, processing 100 billion data points daily from more than 5 million vehicle subscriptions. Geotab is trusted by Fortune 500 organizations, mid-sized fleets, and the largest public sector fleets in the world, including the US Federal government. Committed to data security and privacy, we hold FIPS 140-3 and FedRAMP authorizations. Our open platform, ecosystem of outstanding partners, and Geotab Marketplace deliver hundreds of fleet-ready third-party solutions. This year, we're celebrating 25 years of innovation. Learn more at www.geotab.com and follow us on LinkedIn or visit Geotab News and Views.GEOTAB and GEOTAB MARKETPLACE are registered trademarks of Geotab Inc. in Canada, the United States and/or other countries.

Founded in 2000
Oakville, Ontario, CAN
3.1K employees
73% recommend to a friend
77% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Monthly Google Ads Budget
$53.1K
Traffic Source Mix
Search
17.7%
Direct
42.2%
Referral
2.6%
Social
0.9%
Paid
0.2%

Headcount Trend

Current headcount: ~3.1K

Marketing Team

Median Career Experience
11.5 years
Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
1

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