Responsibilities

• Launch Strategy & Execution: Lead end-to-end program management for high-priority product launches across Cast & Crew's digital solutions portfolio (including production accounting, expense management, digital onboarding, timecards, and reporting tools)
• Develop comprehensive end-to-end rollout plans including scoping, resource allocation, timeline management, dependency mapping, risk mitigation, and change management strategies
• Define and implement program rituals such as planning sessions, retrospectives, and stakeholder alignment meetings
• Drive commercial success by ensuring GTM teams are fully equipped to bring new products and features to market effectively
• Cross-Functional Orchestration: Serve as the central coordinator across Product, Sales, GTM, Marketing, Customer Success, Operations, and Support teams throughout the launch lifecycle
• Build and maintain strong partnerships with senior leaders across the organization, influencing decision-making and driving alignment on priorities, providing the GTM perspective on product roadmap decisions
• Navigate organizational complexity and help leaders see the 'bigger picture' by highlighting cross-organizational dependencies and tradeoffs
• Program Excellence & Process Improvement: Establish and maintain scalable frameworks, processes, and best practices for product launch management
• Collaborate with other program managers to continuously refine processes as the GTM organization evolves and scales
• Define clear roles, responsibilities, and communication protocols for launch teams

Requirements

• 7+ years of experience in project/program management, business operations, or strategy roles, preferably at a senior level within a technology or SaaS organization
• Proven track record of leading complex, cross-functional product launches from inception through execution
• Experience partnering with senior executives to drive strategic initiatives and operational improvements
• Strong leadership capabilities with demonstrated ability to influence and coach senior stakeholders on content, communications, and decision-making
• Exceptional written and verbal communication skills with experience communicating at all organizational levels
• Expertise in establishing operational cadences and processes that drive efficiency and scalability

Preferred

• Experience in entertainment, media, or production-related industries
• Background in B2B SaaS or enterprise software environments
• Familiarity with entertainment production workflows (accounting, payroll, crew management)
• Experience with program management tools (Asana, Jira, Monday.com, Smartsheet, etc.)
• Technical background or demonstrated technical understanding within a product suite.
• Knowledge of GTM strategies including pricing, packaging, and go-to-market motions
• Experience working in a geographically distributed team.

Benefits

• Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.