Responsibilities

• Lead end-to-end delivery of medium to large, high-visibility projects and programs
• Define project scope, objectives, deliverables, success criteria, and milestones
• Develop and maintain detailed project plans, schedules, and budgets
• Drive execution across multiple workstreams and dependencies
• Ensure adherence to agreed delivery methodology (Agile, Waterfall, Hybrid)
• Serve as the primary point of contact for project sponsors and senior stakeholders
• Facilitate executive-level status reporting, steering committees, and decision forums
• Manage expectations, negotiate scope changes, and resolve conflicts
• Translate business objectives into actionable delivery plans
• Proactively identify, assess, and manage project risks, issues, and dependencies

Requirements

• 7+ years of project management experience delivering complex initiatives
• Proven experience managing cross-functional, multi-stakeholder projects
• Strong executive communication and presentation skills
• Clear, concise communication
• Demonstrated ability to manage ambiguity, competing priorities, and change
• Experience with Agile, Waterfall, and Hybrid delivery models
• Strong organizational, planning, and problem-solving skills
• 2-5 years of experience in marketing technology and customer engagement implementations, preferably with a focus on Braze or similar platforms
• Currently have 3 or more Braze Certifications, including the Braze Marketer certification, or the ability to quickly obtain them after starting the role
• Solid understanding of marketing automation
• PMP, PgMP, SAFe, Scrum Master, or equivalent certification
• Experience in consulting, enterprise, or regulated environments
• Experience managing vendors and third-party delivery partners
• Familiarity with PMO governance, financial controls, and reporting standards
• Experience leading transformation, technology, or operational initiatives
• Executive presence and stakeholder influence
• Delivery discipline and attention to detail
• Risk-based decision making
• Strategic thinking with hands-on execution capability
• Proven track record of successfully leading project teams through all phases of the project lifecycle
• Enthusiastic and curious mindset, with a proactive approach to problem-solving