Responsibilities

• HubSpot Architecture and Automation
• Rebuild the HubSpot instance from the ground up - data architecture, lifecycle stages, segmentation, and integrations (CMS, Salesforce, Forms, event platforms, paid channels).
• Build behavioral automation that goes well beyond email sequences - multi-branch workflows, webhook integrations, API-driven property updates, and custom-coded actions in production.
• Evaluate HubSpot's AI-native scoring versus a custom-built model for NSTXL's federal defense audience and implement the right approach.
• Assess whether HubSpot serves the member motion or whether a dedicated member/CS platform is the right call, and architect the integration between them.
• Breeze AI Activation
• Audit and activate HubSpot's full Breeze layer - Content Agent, Breeze Assistant, Content Remix, Journey Automation, AI-Powered Email, Lookalike Lists, and Breeze Intelligence. Most of it is not yet on.
• Deploy Breeze Prospecting Agent and Data Agent to give BD automated account research and buying signal monitoring.
• Evaluate Breeze Customer Agent as a capacity multiplier for the Membership team, handling FAQs, renewal questions, and intake autonomously.
• 10x Team Output with AI

Requirements

• Bachelor's degree in business or
• Minimum 8 years of B2B marketing operations experience with at least 3-4 years as the primary or sole ops owner at a growth-stage company. This is a senior IC role requiring proven autonomy, not a stepping-stone position.
• HubSpot expert at architecture level - has built or significantly rebuilt an instance. Marketing Hub, Sales Hub, and Data Hub certifications required or obtainable within 30 days of hire.
• Built automation beyond email sequences - behavioral workflows, webhooks, API integrations, or custom-coded actions in production.
• Built attribution reporting connected to pipeline and can explain the model and defend its assumptions.
• Salesforce CRM integration experience.
• Proficiency in a BI or analytics tool beyond native HubSpot reporting (Databox, Looker, Tableau, Google Data Studio, or equivalent).
• Active practitioner of AI tools in a marketing operations context : Deployed AI-assisted workflows in production that save the team measurable time.
• Opinionated on which AI tools add real leverage versus noise, with specific production examples

Preferred

• Experience with membership organizations, subscription models, or federal/defense/govtech environments.
• Event platform integration experience (Cvent, Splash, or equivalent).
• ABM platform experience (6sense, DemandBase, or equivalent).
• SQL or BI tool proficiency beyond native HubSpot reporting.
• Has pushed HubSpot past its documented capabilities through custom-coded workflow actions, external API integrations, or unconventional data architectures.
• Has built a MarTech stack from scratch at a growth-stage company and can walk through the decisions made at each stage.

Benefits

• Health Insurance: Medical and dental – company pays 92% of premiums for individual coverage and for family coverage
• Vision Insurance: Fully covered
• Retirement Plans: 401(k) with employer match up to 4%
• Paid Time Off: Paid sick and safe leave, paid floating holidays, and generous vacation
• Basic Life & AD&D policy company paid
• Voluntary Life
• Flexible & remote work structure
• Wellness reimbursement plan & mental health support
• Community sponsorships
• Donation matching