Senior Marketing Operations Manager

Lehi, UT (Hybrid)

Salary Not AvailableSenior Level9+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the revenue operations spine across marketing and sales, owning the marketing tech stack and data flows to lift pipeline and retention.

  • Marketing Operations: plan, implement and maintain automation, email, and cross-system data connections with a focus on Marketo and data hygiene.
  • Measurement & Forecasting: build attribution, forecast pipelines, and provide insights to optimize revenue and retention.

Job Description

Responsibilities

  • Partner with Revenue, Marketing, and Customer Success leaders to drive value and efficiency across the entire customer lifecycle through unified metrics and data
  • Plan, build, implement, and maintain all marketing operations, marketing automation, and email marketing
  • Lead and develop operational initiatives for our revenue engine working with Sales and Revenue Operations
  • Identify opportunities using results data and recommend operational improvements and strategy to optimize the company's ability to generate more revenue and improve customer retention
  • Own marketing operations systems & tools, business operations, and sales enablement; Ownership of the technical martech stack ( Marketo ) and ensure utilization, compliance, and connectivity of additional technology systems (Clay, SFDC, Lean Data, Domo, Advertising Platforms, HockeyStack)
  • Establish effective business and department development metrics, lead/opportunity/pipeline forecasting
  • Build marketing attribution strategies and implement, update, and oversee execution
  • Oversee data visibility, integrity, and cleanliness across systems and throughout the entire sales and marketing funnel from Lead to Customer
  • Provide recommendations on and evaluate, manage, and train stakeholders on industry tools & resources that can be leveraged to drive efficiency throughout the revenue organization
  • Achieve expert status in business and industry trends as it relates to the marketing operations and revenue growth functions

Requirements

  • 9+ years of experience preferred managing B2B tech stack, preferably:
  • CRM Systems: Salesforce
  • Marketing Automation: Marketo Certified
  • Lead routing: LeanData, Clay, Hockeystack
  • Asana and reporting: Domo, Google Analytics, Excel
  • Experimental channels: Quora, Instagram, YouTube
  • A data-driven approach to marketing and conversion
  • An iterative builder’s mindset, meaning the ability to constantly monitor and optimize digital programs
  • Ability to lead strategically and execute effectively across multiple functions

    Benefits

    • In Lehi, Utah office with onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room
    • Meaningful interactions with amazing people