Senior Marketing Operations Manager

San Francisco, CA (On-site)

$150K/yr – $180K/yrSenior LevelFull time

Posted 11 days ago

Job Summary

Own the technical strategy and delivery of Aircall’s Marketing Tech stack, including HubSpot and Salesforce, while leading lead routing, attribution, data architecture, and cross-functional collaboration to scale marketing operations.

  • Lead routing and assignment ownership with cross-functional alignment
  • Attribution model design, data quality, and reporting enablement

Job Description

Responsibilities

  • The technical architecture and roadmap for Aircall's Marketing technology stack, including HubSpot, Salesforce, and adjacent systems
  • Marketing Ops execution end-to-end: from requirements gathering to build, QA, and rollout
  • Lead scoring, routing, and assignment logic across Marketing and Sales — you will lead a full revamp of how leads and accounts are routed and assigned
  • Attribution strategy: designing, building, and maintaining multi-touch attribution models that the business trusts
  • Data structure and architecture decisions that affect how Marketing, RevOps, Sales, and Data Science interact with shared systems
  • Business outcomes & key metrics: routing accuracy, lead to pipeline conversion, marketing sourced and influenced pipeline, marketing spend efficiency
  • Serve as the primary technical decision-maker for the Marketing stack, setting standards for how systems are configured, integrated, and maintained
  • Design and deploy attribution models, ensuring methodology is sound, documented, and defensible to Marketing and Sales stakeholders
  • Own lead scoring model development in partnership with Data, covering scoring, routing/assignment, and tracking of leads end-to-end
  • Architect and maintain the data structures underlying lead, contact, account, and opportunity objects across HubSpot and Salesforce, ensuring clean, reliable data flow between systems

Requirements

  • HubSpot certification(s) with strong, hands-on production experience administering and architecting HubSpot at scale
  • Salesforce expertise with strong, hands-on production experience administering and architecting Salesforce at scale
  • Proven experience developing and deploying attribution models (multi-touch attribution or comparable methodologies) in a B2B or SaaS environment
  • Deep understanding of data structure and architecture, including object relationships, data flow, APIs, webhooks, and integration patterns between marketing and CRM systems
  • Track record of cross-functional collaboration with Marketing, GTM Systems, Data Science, and Sales stakeholders
  • Experience owning lead routing/assignment logic and related Sales-Marketing handoff processes
  • Comfortable operating as a technical owner and decision-maker, not just an implementer

Benefits

  • Competitive salary package & benefits

Salaries

Posted range

$150K/yr – $180K/yr

Taken straight from the job posting.

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Senior Marketing Operations Manager

Aircall.io, Inc. · San Francisco, CA · On-site