Responsibilities

• Own end-to-end delivery for assigned creative work across our internal creative teams, from intake through final asset delivery
• Translate marketing briefs into clear creative requirements, deliverables, and timelines that align to brand standards and channel specs
• Lead scope planning, facilitate creative briefings, partner with creative teams through the build, and shepherd final asset delivery
• Coordinate across marketing partners, creative teams, and downstream channel owners to remove blockers and clarify dependencies
• Proactively identify risks to scope, timeline, or quality and escalate with context and recommended next steps
• Manage day-to-day assignment of work to creative resources in partnership with creative leads
• Use the team's workflow tools to manage intake, track progress, and maintain visibility into delivery status
• Contribute to the team's shared sizing, capacity, and reporting practices as the unified model matures
• Spot patterns and surface process improvements that make the delivery experience better for marketing partners and creative teams

Requirements

• 3+ years of experience
• High school diploma or GED equivalent

Preferred

• 3+ years of experience in project or delivery management experience, ideally supporting an in-house or agency creative team
• Working knowledge of how creative gets built (briefing, concepting, design, copy, QA, delivery) and what good looks like at each step
• Experience partnering with marketing teams as the client and translating business needs into clear creative direction
• Strong cross-functional coordination skills; comfortable working across creative, marketing, and operations partners
• Calm under pressure with a track record of flagging risks early and driving toward clear resolution with composure
• Excellent written and verbal communication; able to set expectations, give status, and navigate difficult conversations professionally
• Highly organized with sharp attention to detail across a high volume of concurrent work
• Bachelor’s degree in marketing or related field
• Experience with capacity planning, point-based sizing, or other estimation models
• Fluency in Monday.com, Jira, Asana, or similar workflow tools

Benefits

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf