Senior Manager, Marketing Operations

Chicago, IL (Hybrid)

$120K/yr – $130K/yrSenior Level5+ years expFull time

Posted 3 days ago

Job Summary

Own planning and prioritization of website projects and martech onboarding with a focus on cross‑functional governance and AI/automation optimization.

  • Lead planning for website projects and vendor onboarding
  • Manage martech governance, vendor contracts, and budget
  • Drive AI and automation to improve processes across marketing operations

Job Description

Responsibilities

  • Own the planning and prioritization of website projects and vendor onboarding for existing teams resulting from acquisitions. Identify marketing integrations risks, dependencies, resource constraints.
  • Develop and execute marketing onboarding plans to ensure a smooth transition for new practices joining Hightower and Hightower Signature Wealth.
  • Own Hightower's marketing technology ecosystem, including platform strategy, vendor management, contract oversight, budget tracking.
  • Identifying opportunities to improve martech capabilities through AI, automation and process optimization.
  • Partner with Product, Platform & Innovation, Compliance, and other cross-functional teams to evaluate, implement, and optimize marketing technologies that enhance the advisor and client experience.
  • Develop scalable processes and governance that drive consistent adoption of marketing tools and best practices across Hightower and Hightower Signature Wealth advisor teams.
  • Oversee the intake, prioritization, and resolution of marketing support requests, ensuring timely delivery and a consistent advisor experience.
  • Partner with Marketing leadership to optimize planning, resource allocation, and execution.

Requirements

  • Bachelor’s degree in marketing, business, or a related field
  • 5+ years of experience in marketing operations or growth marketing within the financial services industry or a related field
  • Strong leadership skills with experience managing a high-performing team
  • Experience with digital marketing channels, analytics, and performance-tracking tools (Hubspot experience strongly preferred)
  • Knowledge of compliance and regulatory requirements within the financial services industry
  • The ability to stay up-to-date with industry trends and new marketing technologies

Benefits

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • Mother’s lounge onsite
  • Flexible PTO plan
  • In-office Monday through Thursday and work from home on Fridays
  • Free brand-new gym in the Chicago office
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance

Hightower

4.0 Glassdoor

Since 2003, the award-winning, family-founded company has curated a collection of in-house designed and manufactured products, Hightower Studio, while also working with a wide network of international partners including +Halle, Four Design, Ondarreta, and Swedese. Hightower is led by co-owner & CEO, Natalie Hartkopf, honored with a 40 Under 40 business leader award, and named a 2019 Rising Star by American Business Journals. Learn more and book a tour at one of Hightower’s US showrooms by visiting www.hightower.design. Hightower inspiration via Instagram or Pinterest @hightowergroup. Career opportunities and company news can be found on LinkedIn @hightower-group. Hightower is a certified Women Owned Business Enterprise and B Corp.

Founded in 2003
High Point, North Carolina, USA
75 employees (9 in marketing)
76% recommend to a friend
93% CEO approval

Salaries

Posted range

$120K/yr – $130K/yr

Taken straight from the job posting.

See all Hightower salaries

Marketing Team

Marketing Team Size
3 (4% of company)
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
14.3K
Traffic Source Mix
Search
50.6%
Direct
41.1%
Referral
5.1%
Social
1.7%
Paid
1.3%

Headcount Trend

Current headcount: ~75

Senior Manager, Marketing Operations

Hightower · Chicago, IL · Hybrid