Drive client growth by managing strategic accounts, delivering measurable digital marketing results, and cross-functional leadership.

• Own client relationships and ensure delivery of monthly reports and annual business reviews.
• Must-have: 8–15 years of client management and digital marketing strategy/execution.
• Standout: Experience across multiple business models (lead gen, D2C/ecom, SaaS) with impact.

Responsibilities

• Cultivate and maintain strong, long-term client relationships; primary point of contact for client inquiries, feedback, and communication; provide monthly reports and annual business reviews.
• Collaborate with cross-functional team to refine, enhance, present, and execute monthly and annual goals; develop digital marketing strategies customized to meet client objectives.
• Break down annual/monthly goals into milestones and weekly tasks; manage projects using ClickUp; ensure high-quality, timely delivery of all projects, campaigns, and deliverables.
• Lead hands-on execution of strategies through building marketing emails, optimizing ad campaigns, and developing content.
• Analyze customer behavior, develop and optimize marketing strategies; communicate solutions and guide growth; report trends and next steps; connect activity to revenue growth.
• Collaborate with specialists and team members on dedicated client accounts and for ad hoc support; identify opportunities for growth and upselling additional services.
• Achieve and maintain 75% client satisfaction; measure via the client satisfaction and monthly value aligner process; emphasize clarity, trust, and results.
• Mentor and contribute to internal improvements, supporting team growth and performance.

Requirements

• 8 - 15 years of client management experience
• 8 - 15 years of digital marketing strategy and execution experience
• Recent experience with the majority of the following Digital Marketing strategies /skills:
• Google Ads
• Meta (Facebook) Marketing
• Analytics and tracking environment setup (GA4, GTM, paid ad platforms)
• Design (Graphics, web pages, email headers, social ads, etc.)
• Copywriting
• Landing Page or Website Conversion Rate Optimization
• Email Marketing & Automation
• SEO
• Website Development (WordPress, Divi, Instapage, Shopify, etc.)
• Analyzing data & reporting
• Ecommerce, B2B, or SaaS Digital Marketing Strategy Development
• User Journey mapping and optimization
• Proven track record of frequently meeting and occasionally exceeding goals for clients across a variety of business models including lead gen, direct-to-consumer (dtc/ecomm), and SaaS subscription business models.
• Exceptional communication and interpersonal skills. Able to communicate with and guide technical and non-technical audiences in a variety of different mediums.
• Demonstrates excellent self-management and organizational skills, effectively handling multiple clients and tasks by building and adhering to weekly plans.
• Demonstrates adaptability while maintaining healthy boundaries.
• Proactively seeks feedback for growth, follows through on commitments, fosters trust, and elevates team performance.

Benefits

• clear pathways for career progression and growth within the company.
• remote-first company culture with headquarters in Appleton, Wisconsin and team members across the US.