Responsibilities

• Act as the internal CEO of Celigo's eCommerce vertical, accountable for the segment's growth, adoption, and customer outcomes
• Report directly to the CSO and represent the ecommerce business in executive-level reviews with full ownership of the segment's metrics and KPIs
• Drive cross-functional alignment across Sales, Marketing, Product, and Customer Success to mobilize the organization around a clear ecommerce agenda
• Oversee and actively support ecommerce sales cycles, partnering with Account Executives to engage buyers at the operational and executive level
• Lead customer expansion initiatives, identifying upsell and cross-sell opportunities within the existing ecommerce customer base
• Own segment-level marketing campaigns from strategy through execution, ensuring messaging resonates with ecommerce operators and drives pipeline
• Develop and champion a clear, opinionated point of view on where ecommerce is heading and what Celigo's position in the market should be
• Translate deep operator experience into actionable product requirements. Partner with Product to prioritize the roadmap features that matter most to eCommerce buyers
• Identify emerging trends, competitive shifts, and whitespace opportunities, and bring concrete recommendations to leadership
• Act as the primary SME for all things ecommerce: through Celigo’s SE team, guide prospects through technical and operational evaluations, support complex sales cycles, and advise customers on integration architecture