Senior Digital Account Director

New York, USA (On-site)

Salary Not AvailableSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Drive multi-channel digital fundraising for high-value nonprofits, aligning with direct mail and donor lifecycle goals while leading senior client relationships.

  • Must-have: 10+ years in direct response marketing, ideally in an agency setting
  • Standout: Strong cross-channel integration with direct mail and proven donor lifecycle optimization

Job Description

Responsibilities

  • Lead digital fundraising strategy for a portfolio of high-value nonprofit clients
  • Develop and present annual and multi-channel plans aligned with direct mail and broader development goals
  • Drive donor lifecycle strategy, including acquisition, retention, and reactivation
  • Serve as the senior day-to-day lead and primary point of contact
  • Act as a strategic advisor to senior stakeholders, guiding long-term program growth
  • Lead client meetings, reporting, and performance discussions with clear, actionable insights
  • Oversee execution across email, SMS, paid media (search, social, programmatic, video), and web
  • Ensure digital efforts are fully integrated with direct mail and offline channels
  • Lead onboarding and initial strategy for new client engagements
  • Direct cross-functional teams across creative, media, data, and tech

Requirements

  • 10+ years in direct response marketing, ideally within an agency setting
  • Experience leading integrated digital fundraising programs for nonprofit clients
  • Strong background working alongside direct mail programs
  • Deep understanding of donor lifecycle strategy and performance optimization
  • Proven ability to manage senior client relationships and lead strategic conversations
  • Strong project management skills and ability to manage multiple priorities
  • Analytical mindset with the ability to turn data into action
  • Tools & Platforms - Experience with tools such as Salesforce, Marketing Cloud, Blackbaud, Fundraise Up, GoFundMe Pro, Mailchimp, Google Ads, Meta, DSPs, GA4, and Google Tag Manager is preferred.
  • Experience with cross-channel optimization and measurement frameworks
  • Ability to translate complex data into actionable recommendations for stakeholders

Preferred

  • Experience with tools such as Salesforce, Marketing Cloud, Blackbaud, Fundraise Up, GoFundMe Pro, Mailchimp, Google Ads, Meta, DSPs, GA4, and Google Tag Manager is preferred.
Faircom New York logo

Faircom New York

Faircom New York, awarded as the Best Full Service Fundraising Agency in New York in 2015 and 2016 by Wealth and Finance International, is an international fundraising and marketing agency that works with nonprofit organizations of varying breadth, depth, mission and size. With over 20 years of experience in fundraising and marketing, Faircom New York is committed to helping charitable organizations extend their reach through an integrated and innovative approach.While most firms work with nonprofits in just one area of fundraising, Faircom New York is equipped to work with organizations through all channels. Our in-house integration enables us to grow with your program as priorities and strategies evolve and seamlessly address multiple avenues for engagement, making Faircom New York unique amongst other agencies in that we are a “one-stop shop” for fundraising.Our unique team encompasses professionals fluent in various languages including English, French, Italian, Mandarin and Spanish. Our services include the following:- Direct Mail- Digital Marketing- Major Giving- Strategy- Data- Planned Giving

Founded in 1993
New York, New York, USA
42 employees (14 in marketing)

Traffic Signals

Monthly Visitors
2.7K
Traffic Source Mix
Search
28.8%
Direct
46.5%
Referral
5.8%
Social
17.4%
Paid
1.4%

Headcount Trend

Current headcount: ~42

Marketing Team

Marketing Team Size
10 (24% of company)