Senior Coordinator, Lifecycle Marketing

Chicago, IL (On-site)

$62K/yr – $65K/yrSenior LevelFull time

Posted 2 days ago

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Job Summary

Own and lead Growth Marketing initiatives across strategy, execution, and reporting for campaigns, focusing on audience targeting, lifecycle messaging, and cross-channel optimization.

  • Own development of fan journeys and campaign touchpoints
  • Collaborate across Brand, Content, Ticketing and partners
  • Partner with Business Strategy & Analytics to measure channel performance

Job Description

Responsibilities

  • Support Manager of Growth Marketing with overall strategy, execution, and reporting of all marketing and advertising campaigns.
  • Define lifecycle frameworks and messaging strategies for single-game buyers, membership plan holders, lapsed fans and other target engagement audiences.
  • Conceptualize, plan, execute, and optimize audience targeting, segmentation, journey mapping, and creative/media to maximize demand generation.
  • Customize communication at scale for target segments and user behaviors through dynamic content and personalized elements, specifically through owned digital channels.
  • Determine cadence, segmentation, and channel mix by fan type and campaign
  • Measure, analyze, and present key channel findings in partnership with Business Strategy & Analytics to inform short and long-term business efforts.
  • Collaborate across all departments (Brand, Content, Ticketing, Corporate Partnerships, Foundation, BSA, etc.) to understand and execute against organizational objectives.
  • Design, test and deploy campaign touchpoints across owned digital marketing channels (emails, SMS messages, website and app modules, etc.).
  • Draft clear, concise, and compelling copy across owned channels; develop creative briefs and/or asset requests for design team
  • Own development of commercial fan journey touchpoints across Blackhawks.com and the team’s mobile app - including campaign and ticketing landing pages, lead-generation forms, and interactive fan modules built for data capture and marketable contact growth.
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