Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Office/Unit/Project Description

The Bureau of External Relations and Advocacy (BERA) is responsible for positioning UNDP as the world’s leading global development agency, promoting its global authority and thought leadership on sustainable development and the interconnected issues of poverty, inequality, and climate change.

BERA leads and supports UNDP in building and nurturing strategic relationships and alliances essential to achieving its mission. Creating strong political and financial backing for UNDP by providing partners and supporters with a clear understanding of what UNDP does and how our mission, capabilities and flagship services relate to them. BERA coordinates and sets corporate standards across the functions of partnerships, marketing and communications within UNDP and leads on internal communications.

Within BERA, the Digital Communications Studio plays an essential role to develop and manage UNDP’s global online presence, creating compelling public-facing content, leading on social networks and digital engagement, building capacities for greater impact through digital communications, and helping build a strong brand for UNDP. As part of an organization-wide digital transformation, the team has recently launched a major overhaul of UNDP’s corporate websites (including the enterprise web CMS) rolled out in 2021, which continues to require finetuning, features testing and upgrades.

To help with this endeavor the Digital Communications Studio is looking for a Web and Social Media Editor (French) to manage UNDP’s corporate web site and social media presence in French. The Web and Social Media Editor (French) is part of the Digital Communications Studio team and will be supervised by the Web Copywriting Specialist.

Scope of Work

1.Manage UNDP’s global social media channels (Twitter and Facebook) in French

Working closely with the Social Media Specialist, determine goals for reach and engagement through social media for a French-speaking audience.
Plan and implement social media strategies for global communication projects and campaigns.
Evaluate effectiveness of French social media platforms through reporting and analytics.

2.Create, edit and produce content in French for the global public web site and other digital platforms

Work with Web Copywriting Specialist and communication focal points at headquarters and in regional and country offices to solicit or curate French content based on editorial calendar for digital communications.
Review and edit web stories, headlines, video scripts, photo captions, etc. in French, liaising with the rest of the team to ensure consistency across languages.
Translate or review translations from English into French, proofreading and reformulating if necessary for optimal web presentation.
Along with web production specialists, UX and graphic designers and video/photo editors, research and select visual assets for multimedia stories.
Produce and publish content on French global web site using corporate digital experience platform (Drupal/Acquia).

3.Conduct maintenance and quality assurance of the corporate website

Continuously monitor French corporate website and digital platforms, checking for outdated information, poor functionality and user experience shortcomings
Correct or work with production team colleagues to correct errors and implement upgrades to the corporate website
Suggest front-end and back-end user experience improvements and work with digital team colleagues to implement upgrades to the corporate website
Curate the French homepage of the corporate website to ensure alignment with corporate communications priorities

4. Facilitate knowledge sharing

Identify, synthesize and document best practices and lessons learned that are generated from the project and implementing partners.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation needed related to UNDP’s digital communications ecosystem

Institutional Arrangement

The Web and Social Media Editor (French) will work under the direct supervision of the Web Copywriting Specialist, Digital Communications Studio and overall guidance of the Senior Management of the Advocacy, Marketing and Communications Group in BERA.

Competencies Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Business Direction & Strategy

Strategic Thinking: Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.

Business Development

Knowledge Generation: Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.

Business Management

Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
Project Management : Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Digital Awareness and Literacy: Ability to monitor new and emerging technologies,as well as understand their usage, potential,limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to UNDP | People for 2030 – Competency Framework – Cross-functional Competencies (2024) use them as needed. Knowledge of the usage ofdigital technologies and emerging trends.
Working with Evidence and Data: Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Monitoring & Evaluation: Ability to systematically monitor results of strategies, programmes, and activities with a viewto make sure that they are being implemented effectively, Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.

Required Skills and Experience

Min. Education requirements

Advance university degree (master’s degree or equivalent) in Communications, Journalism, Social Science or related field is required. Or
A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional 2 (two) years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Min. years of relevant work experience

Applicants with a master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience
Applicants with a bachelor’s degree are required to have minimum of 2 years of work experience in digital communications, media, marketing, journalism or another relevant field;

Desired skills

Experience creating content for social media platforms or managing accounts
Experience in digital communications, media, marketing, journalism or another relevant field;
Experience working with content management systems
Experience within the United Nations System or similar organization
Experience producing and publishing web content in French
Experience planning and implementing social media or marketing campaigns
Experience reviewing and editing web stories, headlines, video scripts, photo captions, etc. in French
Experience translating or reviewing translations from English to French
Experience evaluating social media performance through reporting and analytics

Required Language(s)

Fluency French and English required
Knowledge of Spanish is an asset.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

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Senior Content Analyst - Social Media

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Job Summary

Original Job Description

Marketing Team