Responsibilities

• Support the intake process for email campaign requests by gathering key details, documenting requirements and helping clarify next steps with stakeholders
• Maintain detailed project timelines, helping ensure deliverables stay on schedule
• Coordinate work across writers, editors, photo coordinators and designers/producers, tracking assignments, status updates and handoffs
• Coordinate feedback rounds with stakeholders, helping ensure revisions are captured, routed and incorporated efficiently
• Monitor project progress, flag risks or bottlenecks early and partner with team leads to keep projects on track
• Maintain project documentation, status trackers and workflow tools to support visibility and accountability
• Build strong working relationships with cross-functional partners

Requirements

• 3+ years of experience in project coordination, operations, marketing, content production or a related field
• Familiarity with project management tools and workflows, such as Jira, Airtable, Asana or Workfront
• Ability to coordinate multiple projects, track details and follow through on deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Clear communication skills and comfort working with cross-functional stakeholders
• Interest in working with creative teams, including writers, editors, designers and producers

Preferred

• Strong interest in and knowledge of Chase credit card programs and benefits
• Experience within financial services or another regulated industry

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.