Responsibilities

• Manage asset update projects with subject matter experts to govern and publish standard content for internal and client-facing sales assets, including RFPs and product sales materials, across multiple content management systems.
• Manage recertification projects for assigned products and industries to ensure content is accurate and remains compliant.
• Make independent decisions guided by established policies and practices.
• Demonstrate advanced knowledge of assigned products and a broad understanding of all treasury services products and processes.
• Maintain projects accurately and in a timely fashion using Workfront.

Requirements

• 3+ years of experience in sales, implementation, or support of treasury management or commercial card services, or equivalent experience in technical, business, or proposal writing, in banking/treasury services products
• Proven experience in content management and strong project management skills
• Excellent business writing, editing, communication, grammar, interpersonal and organizational skills
• Ability to coordinate work across multiple teams and partners to drive progress
• Strong ability to interact, influence and communicate effectively at all organizational levels
• Intermediate to advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Teams) and LLM prompting
• High level of independence, energy and integrity, with respect for diverse opinions and styles and accountability
• Schedule flexibility to meet deadlines and work flexible hours as required

Preferred

• Hands-on experience with Adobe Experience Manager (AEM) and LLM applications or similar systems
• Working knowledge of project management tools (e.g., Workfront, Tableau, Alteryx or Monday.com)
• In-depth knowledge of treasury services or commercial card products and services

Benefits

• comprehensive health care coverage
• on-site health and wellness centers
• retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching and more