Senior Analyst, Social Media Insights at Real Chemistry | Carmel, IN | $70K/yr – $80K/yr

Real Chemistry

Senior Analyst, Social Media Insights

Carmel, IN (Remote)

$70K/yr – $80K/yrSenior Level3+ years expFull time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the data-to-insights workflow for healthcare comms, turning unstructured data into actionable narratives across patients and providers with a focus on social listening, competitive intelligence, and cross-functional storytelling.

Data & Research Ownership: Manage and organize qualitative transcripts, social media, and coverage data to fuel analytics reports.
Social Listening & Trends: Build keyword-based queries and analyze large-scale conversations to spot unmet needs and perception shifts.
Competitive & Narrative Positioning: Track messaging, share of voice, and whitespace opportunities to shape client communications.

Job Description

Responsibilities

Manage, organize, and code a variety of data effectively and efficiently (data may include qualitative interview transcripts, social media, earned media, investor and analyst coverage reports, and press releases)
Build keyword-based queries to collect data
Analyze large-scale conversations across social listening platforms to identify trends, unmet needs, and shifts in perception across the treatment journey for patients and providers
Track competitor messaging, share of voice, and campaign strategies to identify whitespace and differentiation opportunities
Work with a larger project team to synthesize research into comprehensive analytics reports that will guide our pharmaceutical clients’ communications strategies
Collaborate cross-functionally with integrated teams
Help us to ensure we are systematizing our processes and leveraging proprietary tools and software to be as efficient as possible

Requirements

Bachelor’s degree at an accredited college or university
1-3 years of experience, with a majority in at least one of the following areas: healthcare/pharmaceutical marketing/PR/advertising, strategic planning, digital/social strategy, digital/social analytics, social listening, primary/syndicated research
General understanding of the digital and social media landscape and passion for social media analysis
Familiarity with basic keyword development and/or Boolean query building
Familiarity with social, digital, and analytics platforms such as Brandwatch, Quid, Meltwater or Muck Rack
Ability to turn complex, unstructured data into a clear narrative that can be presented to technical and non-technical stakeholders alike
Proficiency in turning findings into concise, slide-ready outputs with clear business implications
Proficient in Microsoft Office tools such as PowerPoint, Excel and Word
Experience using generative AI tools such as ChatGPT, Gemini, and Copilot

Benefits

comprehensive benefit program and perks
free snacks to keep you running all day long
generous holiday and paid time off
options for private medical, dental, and vision plans
support in saving for the future
mental wellness coaching and support
access to more than 13,000 online classes with LinkedIn Learning

Real Chemistry

3.2 Glassdoor

Real Chemistry drives the commercial success of healthcare companies by creating AI-powered, idea-driven healthcare experiences with the customer at the center. Over 2,000 experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be.

Founded in 2001

New York, New York, USA

2.5K employees (648 in marketing)

www.realchemistry.com

44% recommend to a friend

44% CEO approval