Responsibilities

• Employee Engagement & Internal Communications: Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage and inspire employees.
• Change Management Communications: Contribute to communications strategies and content that help employees understand, adopt and navigate organizational change initiatives.
• Content Development & Storytelling: Draft and develop communications materials including messaging, emails, newsletters, presentations, scripts, leadership communications and other employee-facing content.
• Research & Communications Insights: Conduct communications research, monitor trends and help identify insights that inform strategies, content and program recommendations.
• Client Management & Program Execution: Support day-to-day client work, manage project timelines and contribute to the successful delivery of communications programs and initiatives.
• Team Collaboration & Professional Growth: Partner across teams, support junior colleagues and contribute to a collaborative environment that encourages learning, development and high-quality work.

Requirements

• 3+ years of experience in employee engagement, internal communications, corporate communications, public relations or related fields within an agency or similar environment.
• Experience supporting communications initiatives that drive employee engagement, organizational change or culture-building efforts.
• Strong writing and editing skills, with experience developing content for a variety of employee and leadership audiences.
• Familiarity with internal communications platforms and tools such as Firstup, SocialChorus, Qualtrics, Workplace, Yammer, SharePoint or similar technologies.
• Experience developing content for employee, leadership and stakeholder audiences including emails, newsletters, presentations, messaging frameworks and leadership communications.
• Strong organizational skills with experience managing multiple priorities and timelines.
• Understanding of communications measurement and program performance metrics.
• Experience collaborating with clients, stakeholders and cross-functional teams.
• Familiarity with digital communications and content development best practices.
• Interest in employee engagement, workplace culture and evolving communications practices.

Preferred

• Experience supporting large-scale change management or transformation initiatives.
• Familiarity with employee listening, engagement measurement or communications research methodologies.
• Experience working on integrated communications programs that span internal and external audiences.
• Knowledge of SEO or digital content optimization best practices.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.