Retail Brand Specialist

Katy, TX (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive in-store experiences as a Consuela retail associate, owning customer service, brand storytelling, and merchandising coordination.

  • Provide exceptional customer service to diverse in-store visitors.
  • Must-have: Strong customer service skills and flexibility.
  • Collaborate with visual and retail teams to improve the customer journey.

Job Description

Drive in-store experiences as a Consuela retail associate, owning customer service, brand storytelling, and merchandising coordination.

  • Provide exceptional customer service to diverse in-store visitors.
  • Must-have: Strong customer service skills and flexibility.
  • Collaborate with visual and retail teams to improve the customer journey.

Responsibilities

  • Exceptional customer service: Our stores receive visitors from far and wide. Whether they're new to the brand or a long time customer, they are all VIPs to us.
  • Brand and product expert: Passionate about learning the brand and excited to tell our story.
  • Owning the experience: Put your best foot forward in the store, work with the retail and visual teams on merchandising and inventory orders, and bring forward recommendations to further improve our customers’ journey with us.
  • Creative & artsy: The Consuela world is a purposefully unmatched visual experience. We create fun and unexpected environments allowing our team to be creative with paint, shiny sets, and other fun elements.

Requirements

  • Strong customer service skills, including flexibility
  • Passionate about the Consuela brand or willing to learn and share the Consuela story with customers
  • Patient, calm nature to handle multiple customers simultaneously
  • Willingness to pitch in and help out where needed
CONSUELA LLC logo

CONSUELA LLC

Consuela is a fashion and lifestyle brand creating products and experiences that inspire individuals to find joy in the journey. Consuela embraces vivid color and prints based on The Art of the UnmatchedTM, which blends purposeful contradictions that yield the unexpected. Inspired by our partnerships with artists and makers around the world, our products are as tough, versatile, beautiful, and resilient as the individuals who wear them.

Founded in 2006
Austin, Texas, USA
68 employees (23 in marketing)

Recent Ads

Traffic Signals

Monthly Visitors
102.8K
Monthly Google Ads Budget
$18K
Traffic Source Mix
Search
32.8%
Direct
54.1%
Referral
3.4%
Social
7.7%
Paid
1.8%

Headcount Trend

Current headcount: ~66

Marketing Team

Marketing Team Size
17 (25% of company)