Restaurant Manager

Selden, NY (Unknown)

$58K/yr – $72K/yrManager3+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the restaurant’s daily operations and people leadership to deliver high-quality service and hospitality while shaping the brand in the local market.

  • Operational leadership: run day-to-day service, train staff, and maintain hospitality excellence.
  • Brand & community: promote the Shack name through events and word-of-mouth in the local area.
  • Compliance & numbers: ensure sanitation, safety, and basic financial discipline to sustain performance.

Job Description

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Requirements

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Benefits

  • A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities
Shake Shack logo

Shake Shack

3.6 Glassdoor

Shake Shack sprouted from a hot dog cart in Madison Square Park (NYC) to support the Madison Square Park Conservancy’s first art installation. The cart was quite the success, with Shack fans lined up daily for three summers.In 2004, a permanent kiosk opened in the park: Shake Shack was born. This modern day “roadside” burger stand serves up the most delicious burgers, hot dogs, frozen custard, shakes, beer, wine and more. An instant neighborhood fixture, we welcomed people from all over the city, country and world who gathered together to enjoy fresh, simple, high-quality versions of the classics. The rest, as they say, is burger history.And since day one, it would not have been possible without our stellar team! As a member of the #ShackFam, you can expect an exciting work atmosphere with a culture focused on family, fun and community. We’re committed to providing equal opportunities for success, removing obstacles and fostering a culture of diversity, inclusion and empowerment to ensure that Shake Shack continues to be a great place to work. That’s why we’re so proud to have earned 100% on Human Right Campaign’s 2025 Corporate Equality Index for LGBTQ-inclusive workplace policies and practices, a designation that highlights the core of our ethos here at Shake Shack. For a full list of available opportunities, visit: http://www.shakeshack.com/join-our-team/

Founded in 2004
New York, New York, USA
7K employees (162 in marketing)
63% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
2.9M
Monthly Google Ads Budget
$166K
Traffic Source Mix
Search
65.8%
Direct
27.7%
Referral
4.7%
Social
1%
Paid
0.8%

Headcount Trend

Current headcount: ~7K

Marketing Team

Marketing Team Size
73 (1% of company)
Median Career Experience
10.5 years
Median Tenure
3.2 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Post IPO Equity, 3 years ago

Funding History

  • May 2023
    Post IPO Equity
  • Feb 2013
    Venture Round
  • Jan 2004
    Seed Round

Recent News