Responsibilities

• Execute the majority of Shopify and Klaviyo projects hands-on. This can range from setting up basic storefronts to more complex sites with apps, custom liquid, etc. You’ll collaborate with teammates for support with related needs like graphic design, copywriting.
• Learn farm e-commerce platform GrazeCart (on our dime) and execute GrazeCart projects hands-on (We'll provide additional training opportunities for other skills/platforms as well!)
• Manage additional project types (beyond e-commerce), based on skillset and interests
• Support the team in answering inquiries from current and prospective clients when Shopify and Klaviyo are involved.
• Manage project timelines & ongoing client communication
• Play a role in ongoing improvement of internal processes, task templates, and documentation.
• Watch for opportunities, contribute ideas, and develop new packages and service lines
• Contribute to in-house marketing efforts

Requirements

• Solid professional experience in Shopify, including all backend configuration, ongoing management, analysis of apps, installation and use of apps, troubleshooting, basic use of liquid, reporting
• Solid professional experience in Klaviyo or another email marketing platform, including account setup, managing lists and segments, and developing flows (SMS experience is a plus)
• Skilled at problem-solving and coming up with creative solutions
• Client service mindset
• Project management/account management experience, including running meetings, proactive communication, and the ability to think through project steps, plan, and anticipate ripple effects or related needs
• Ability to be very present in the moment, listen thoughtfully, and ask questions, whether in team conversations or client conversations
• Strong ambition and enthusiasm
• Because Grapevine team members can work from anywhere, they need reliable high-speed wifi; a space and schedule that enable blocks of uninterrupted time to focus on work; the self-discipline to be productive on their own; and a professional background view for client video conferencing.

Preferred

• Preference will be given to candidates with passion and/or experience in farming or local food.
• - Adobe InDesign
• - Copywriting
• - CMSs such as Wordpress, Squarespace, others
• - Drip, Mailchimp, SimpleTexting, YetiText, other email/SMS platforms
• - Google Analytics
• - Google Advertising
• - Google Merchant Center
• - Graphic design
• - Grazecart, Local Line, Local Food Marketplace, and/or other local food e-commerce platforms

Benefits

• One big benefit of working with Grapevine is that we all work remotely — so you can travel the world, housesit, live in an RV, stay home with your dog, etc. Unlike salaried positions, you’re paid for every hour you work , and you’ll choose your max hours per week in order to maintain work-life balance.
• Additional benefits include a very flexible time off policy, an annual project bonus to make it easier to take time off, and learning opportunities . We plan to build this package over time based on company growth and feedback from teammates.
• We developed our own unique system that integrates with our project management tool to automatically calculate profit per project (based on hours input and other expenses) and divide it among teammates who work on that project. This means you’re naturally rewarded for a high level of productivity, as well as for the increased efficiency that develops over time as you build your experience.