Responsibilities

• Monitoring client accounts and identifying performance issues early
• Reviewing campaigns, dashboards, funnels, leads, bookings, and client activity
• Detecting problems before they become bigger issues
• Understanding the full picture across multiple client accounts
• Passing important information between teams clearly and quickly
• Organizing tasks, reports, updates, and internal communication
• Making sure nothing falls between the cracks
• Helping the team improve workflows and solve problems faster
• Thinking creatively and suggesting better ways to manage accounts and operations

Requirements

• Highly organized and detail-oriented
• Fast, efficient, and able to execute tasks quickly
• Strong at identifying problems and understanding patterns
• Comfortable working with data, reports, dashboards, and client performance
• Able to communicate clearly between different teams
• Responsible, proactive, and independent
• Good at prioritizing tasks and keeping things structured
• Able to think outside the box and suggest improvements
• Comfortable working remotely

Preferred

• Experience in marketing agencies
• Experience with lead generation, client management, or performance marketing
• Understanding of Facebook Ads, Google Ads, funnels, CRM systems, or appointment booking systems
• Experience working with med spas, beauty salons, or local service businesses