Responsibilities

• Work | Deliver work that is excellent, on time, on budget and goes beyond the brief. You will be responsible for setting up plans and processes that drive projects forward and ensure successful delivery with high client satisfaction.
• Collaborate | Motivate, direct and challenge teams to produce great work. Partner with an established Account team for client-facing duties. Work with cross-functional teams across different departments such as Creative, Strategy, Connections, Data & Technology, etc. that are collaborative, efficient and high-functioning.
• Process | Establish and manage program communication and process. You will set up the appropriate structure and tools to ensure successful collaboration and engagement across agency and client teams.
• Financials | You will be responsible for project estimation, planning and profitability. You will build detailed project plans; manage resource allocations; and report on project status, burn rates, budgets and reconciliations to agency and client stakeholders.

Requirements

• 5-7+ years of project leadership experience in advertising or marketing communications in a client-facing role, ideally at a creative agency or similar.
• Strong understanding of end-to-end process for delivery of social media campaigns and projects across a variety of social platforms and channels (Meta, TikTok, YouTube, Pinterest, Reddit, etc.)
• Proven track record in driving delivery of digital content creation solutions, preferably utilizing various AI agents and tools for asset creation.
• Knowledge of social and mobile content creation and requirements for different channels.
• Experience working on large-scale integrated, omnichannel programs with multiple parallel work streams and diverse teams (UX, Tech, Strategy, Creative, Account, Research and Data) across remote offices.
• Self-motivated and driven to build and create great work.
• High EQ and the ability to read what a team needs to help motivate them.

Preferred

• Customer experience and journey mapping, e-commerce, retail and consumer brand marketing experience are highly desired.
• Good understanding of emerging web standards, user-centered design (UX / UI), optimization and search practices.