Responsibilities

• Management of multiple programs comprised of related initiatives and workstreams within their business unit.
• Develop and maintain integrated marketing plans, timelines, milestones, and dependencies leveraging tech and tools for efficiencies and future reporting.
• Provide end-to-end visibility into program status, risks, issues, and interdependencies for leadership.
• Apply PMO standards, frameworks, and governance practices to ensure consistent and disciplined execution.
• Support intake, prioritization, and capacity planning processes in partnership with leadership and functional teams.
• Ability to define scope of work and projected hours to inform resource planning and capacity for our in-house agency, Heart Haus.
• Drives cross functional collaboration across key stakeholders to drive outcomes, clarity and alignment.
• Proactively identify risks and mitigation strategies; escalate issues with clear options and recommendations, and solution-oriented approaches
• Partner with Program Management peers to ensure clear roles, responsibilities, and handoffs.
• Leverage program and portfolio management tools to drive transparency and accountability.

Requirements

• 5+ years of experience in program management, PMO, project management, or operational roles within a complex organization.
• Demonstrated experience managing large, cross-functional programs with multiple dependencies.
• Experience supporting enterprise marketing, creative, digital or business strategy organizations.
• Proficient in workflow tools and technology; Workfront
• Strong understanding of PMO principles, governance models, and portfolio management practices.
• Proven ability to influence and drive alignment in highly matrixed environments.
• Strong organizational, communication, and problem-solving skills.
• Bachelor's degree or equivalent (HS Diploma + 4 years of relevant experience) required.

Preferred

• Experience working in highly regulated or enterprise-scale environments.
• Familiarity with Workfront or similar program and portfolio management platforms.
• PMP, PgMP, SAFe, or equivalent certification preferred.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .
• Great benefits for great people