Responsibilities

• Manage project work to a deadline while maintaining accuracy and quality
• Assist in the management of the program to meet requirements as per contract SLA and client specifications
• Support Account Executives and Sales Associates with special client requests, events, and orders
• Own, or coordinate with shared services teams, assignments and follow-through of tasks including:
• Day-to-day management of online stores, including managing new content additions and proofing/reviewing changes
• Coordinating order fulfillment and shipping logistics
• Running and formatting standard reports
• Working with sales teams to track inventory availability for new launch or refresh
• Developing long-term relationships among customers and colleagues
• Tracking project changes and communicating relevant information with teammates

Requirements

• Must be 18 years of age or older
• High School Diploma or GED required. Associate’s degree preferred, or combination of education and experience
• 2+ years of customer service experience
• Strong and consistent attention to detail
• Excellent verbal and written communication skills
• Proven organizational and time management skills including the ability to prioritize multiple simultaneous projects and manage each to a deadline
• Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Discipline to work productively under minimal direct supervision
• Courage to take initiative, share ideas and suggest improvements
• Strong problem-solving skills and ability to make decisions

Benefits

• At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).