Responsibilities

• Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product
• Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities
• Own ongoing tracking of competitors, market trends, and positioning updates
• Maintain and update competitive battlecards and internal resources
• Own coordination of case study development, including outreach, scheduling, and approvals
• Support drafting and production of case studies, testimonials, and customer stories
• Own and maintain a centralized library of proof points, data, and customer evidence
• Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.)
• Support product launches by gathering inputs, research, and proof and contributing to messaging development
• Assist in developing and updating marketing materials and supporting sales enablement

Requirements

• 3+ years in Product Marketing, Marketing, Research, or related role
• Experience supporting research, content, or case study development
• Strong organizational and project management skills
• Ability to gather and structure information from multiple sources
• Familiarity with competitive research or market analysis
• Basic understanding of B2B marketing and go-to-market concepts
• Comfortable working with data and supporting analysis
• Strong communicator and cross-functional collaborator
• Detail-oriented and able to manage multiple priorities

Preferred

• FinTech or payments experience is a plus

Benefits

• Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more!