Product Marketing Manager

USA (Hybrid)

$153K/yr – $229K/yrSenior Level10+ years expFull time

Posted 1 day ago

Job Description

Responsibilities

  • Lead the strategy, development, and execution of comprehensive go-to-market (GTM) launches for multi-product solutions and select industries.
  • Craft compelling solution-level positioning, messaging frameworks, and narrative arcs tailored to target personas and decision-makers.
  • Create high-impact marketing collateral, including solution briefs, whitepapers, ROI calculators, pitch decks, and customer case studies.
  • Partner closely with Product Management, Product Marketing, and Sales to translate cross-product capabilities into business-value solutions.
  • Develop and deliver robust sales enablement programs, training modules, and tools that equip global sales teams to effectively articulate solution value.
  • Conduct competitive research and buyer intelligence analysis to effectively position solutions against market offerings.
  • Measure, analyze, and optimize GTM campaign performance to drive cross-sell, up-sell, and new business pipeline growth.

Requirements

  • 10+ years of progressive B2B SaaS product marketing experience.
  • Proven experience in utilizing advanced AI tools to perform daily work and key projects.
  • Proven background in solutions marketing, packaging integrated multi-product suites, or messaging complex ecosystem solutions.
  • Exceptional storytelling abilities with a track record of translating complex technical concepts into clear, value-driven business narratives.
  • Strong cross-functional leadership capabilities, with proven success aligning Product, Sales Enablement, and Field Marketing teams.
  • Deep understanding of enterprise buying cycles, persona dynamics, and value-based selling methodologies.
  • Data-driven mindset with experience defining and measuring marketing metrics that impact pipeline and revenue growth.
  • 10+ years of dedicated experience in B2B technology or SaaS product marketing.
  • Direct experience developing and launching solution-centric or multi-product GTM strategies.
  • Experience marketing solutions within Customer Experience (CX), CRM, or Enterprise Helpdesk ecosystems.
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Zendesk

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Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Founded in 2007
San Francisco, California, USA
7.7K employees (570 in marketing)
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Salaries

Posted range

$153K/yr – $229K/yr

Taken straight from the job posting.

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Product Marketing Manager

Zendesk · USA · Hybrid