Responsibilities

• Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent.
• Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability
• Analyze and synthesize market data from multiple sources (including direct customer feedback and competitive intelligence) to identify product opportunities and shape portfolio strategy
• Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market
• Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases
• Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations
• Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability

Requirements

• Bachelor's degree, or experience in technology related sales, business development or equivalent
• Experience conveying complex technical concepts to both technical and business audiences
• 3+ years of product or program management, product marketing, business development or technology experience
• Experience in product marketing for cloud infrastructure, observability, security, analytics, AI/ML products or solutions

Preferred

• Experience bringing technology products to market in a fast-paced environment
• Experience working with engineering and product teams to define a product and bring it to market
• Experience working with observability, monitoring, or cloud operations technologies, including, but not limited to, metrics and logging, application performance monitoring, distributed tracing, AI/ML operations, incident management, and/or infrastructure automation

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parential leave
• Learn more about our benefits at https://amazon.jobs/en/benefits .