Responsibilities

• Drive product adoption across our customer base
• Turn new features and releases into clear, simple customer-facing communication
• Build onboarding, “what’s new,” and education flows that actually get used
• Help customers understand how to use more of the platform
• Support account expansion and growth
• Partner with CS and AM to identify expansion opportunities
• Create materials and campaigns that drive usage across teams and modules
• Help move customers from single-use to full-platform adoption
• Own customer-facing product marketing
• Build decks, one-pagers, and enablement for CS and sales

Requirements

• 3–6+ years in product marketing, growth, lifecycle, or customer marketing
• Experience working in B2B SaaS (bonus: dev tools, security, infra)
• Strong ability to simplify technical concepts for customers
• Comfortable working closely with CS, Sales, and Product
• Experience driving adoption, usage, or expansion (not just awareness)
• Builder mindset, you’re comfortable creating structure where none exists
• Fast, scrappy, and able to move without perfect inputs

Benefits

• High-impact position in a fast-growing company
• Fast growth of responsibility
• A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
• Flexibility in working hours