Responsibilities

• Partner with Product teams to support launches of new features and platform capabilities, contributing to launch planning by developing messaging, customer narratives, and supporting materials.
• Collaborate with cross-functional teams to ensure launches are clearly communicated to internal teams and customers.
• Work within Acast's broader go-to-market framework while collaborating with teams responsible for commercial enablement.
• Develop and maintain scalable product education resources including tutorials, walkthroughs, webinars, and help center content.
• Create onboarding materials that help advertisers and creators quickly understand and use Acast's products.
• Continuously update educational content as products evolve and new features are introduced.
• Develop product adoption resources and playbooks that support feature discovery and deeper platform usage.
• Partner with Growth, Sales, Content and CS teams to identify barriers to adoption and improve customer understanding.
• Support internal enablement by ensuring teams have clear materials to communicate product capabilities.
• Gather and synthesise customer feedback, market research, and competitive intelligence to refine product positioning and messaging.

Requirements

• 6+ years of experience in product marketing, marketing strategy, or product-focused roles within media, advertising, SaaS, or technology platforms.
• Strong experience developing product positioning, messaging frameworks, and customer-facing narratives.
• Experience collaborating with product and cross-functional teams to bring new features or products to market.
• Ability to translate complex product capabilities into clear, customer-focused communication.
• Experience creating product education or enablement content for internal teams and customers.
• Strong communication, collaboration, and project management skills.
• Comfortable working in a fast-paced, evolving product environment.