Product Management and Marketing Strategy Senior Associate

New York City, NY (On-site)

$90K/yr – $140K/yrMid Level4+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the product marketing voice for Chase card products by aligning cross functional teams, shaping messaging across assets, and turning customer insights into refreshed benefits and better member journeys.

  • Product Marketing Ownership: Shape messaging and positioning across physical and digital assets and campaigns.
  • Cross-Functional Collaboration: Build partnerships with Marriott and Chase teams to drive approvals and execution.
  • Data-Driven Optimization: Use customer insights to refresh card products and optimize the member journey.

Job Description

Responsibilities

  • Build collaborative relationships with Marriott and the cross-functional teams within Chase that support card marketing and product development execution
  • Lead the creative development and marketing strategy for product marketing collateral and coordinate with the partner on approvals
  • Analyze customer data and insights to recommend optimization opportunities that will result in new embedded benefits, refreshed card products and improved product experiences throughout a cardmember’s tenure
  • Lead the product marketing for the portfolio – influencing the messaging and positioning of card products and benefits across physical & digital marketing assets / campaigns

Requirements

  • Bachelor's Degree required
  • 4+ years of work experience required
  • Excellent written and verbal communication skills; experience with deck writing
  • Proven marketing campaign execution and creative development
  • Proven project management skills, ability to think creatively to develop solutions to complex problems
  • Strong attention to detail with the ability to manage multiple initiatives concurrently
  • Understanding of campaign marketing KPIs and performance drivers

Preferred

  • Prior experience working credit card marketing or product management strongly preferred
  • Strong preference for candidates familiar with marketing execution to deliver product marketing deliverables strongly preferred
  • Ability to ‘connect the dots’ across a number of ongoing initiatives and to proactively anticipate upcoming deliverables
  • Possess a customer-obsessed mindset with ability to creatively turn insights into action and delivery of impactful customer marketing
  • Think broadly and analytically to support new approaches to business improvements and influence change to deliver more streamlined processes
  • Be collaborative and build strong relationships across the organization and with an external partner
  • Location preference for New York, NY or Wilmington, DE

Benefits

  • comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more

Marketing Team

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