Responsibilities

• Own and organize new client intake.
• Maintain and monitor project plans, schedules, client calls, and personnel assignments related to projects across a book of business.
• Provide administrative support and coordinate cross-team and cross-department communication.
• Facilitate clear communication with clients regarding project progress, goals, and deliverables.
• Serve as a knowledgeable resource for team members, directing project requests through appropriate channels and processes.
• Document and follow up on key actions and decisions from meetings and client calls.
• Prepare presentation materials for internal and client-facing meetings, serve as a subject matter and strategy expert
• Ensure project deadlines are met and all documentation is maintained appropriately.
• Assist in developing project strategies to optimize performance and client satisfaction.
• Identify and analyze project risk providing solutions where applicable.

Requirements

• Bachelor's degree in business or a related field (preferred).
• Two years of experience in a related role (preferred).
• Exceptional verbal, written, and presentation skills.
• Experience managing paid advertising engagements and client relationships.
• Understanding of paid advertising channels (e.g., Google Ads, Meta).
• Competency in interpreting website performance data and explaining it to clients.
• Ability to work effectively both independently and as part of a team.
• Proficiency with Google applications (Docs, Sheets, Slides).
• Strong organizational skills and knowledge of administrative procedures.
• Ability to meet tight deadlines while remaining calm and composed.

Preferred

• Experience working with WordPress.
• Experience working with Airtable.
• Direct experience working with performance marketing platforms.
• Multi-channel digital marketing experience.
• Web design knowledge.
• Multilingual—Spanish fluency preferred.

Benefits

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit
• 22 weeks paid parental leave
• 2 weeks paid grandparent leave
• Extended care and bereavement leave
• Life insurance policy
• 401k + employer matching
• Social hours & events and team-building
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)
• Work-from-home assistance
• Hybrid friendly