Payer Product Marketing Director

New York City, NY (Hybrid)

$180K/yr – $200K/yrDirector/Executive7+ years expFull time

Posted 2 weeks ago

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Job Summary

Own go-to-market and messaging for payer products, shape positioning with regulatory insights, and drive sales enablement and product launches across Medicaid and managed care markets.

  • Define target segments and buyer personas for state-specific markets
  • Lead sales assets and enablement to accelerate deal velocity

Job Description

Responsibilities

  • Own positioning and messaging strategy for HHAeXchange’s payer product portfolio, translating product capabilities into narratives that resonate with state Medicaid programs, payer organizations, and regulatory decision-makers.
  • Establish codified positioning frameworks that articulate why payer customers choose HHAeXchange, grounded in deep understanding of state regulatory requirements, managed care economics, and operational challenges.
  • Build state-specific positioning and messaging that addresses the unique regulatory landscape, contract requirements, and buyer personas across geographies and payer types.
  • Influence and shape product roadmap, pricing, packaging, and go-to-market investment decisions at the leadership level through market, customer, competitive, and regulatory insights.
  • Own competitive and market intelligence, including win/loss analysis, to continuously refine positioning and identify emerging opportunities or threats.
  • Build and operationalize AI-enabled workflows and agentic systems to support payer market research, competitive intelligence, regulatory monitoring, customer insight synthesis, sales enablement, and go-to-market execution at scale.
  • Identify opportunities to automate and scale Product Marketing operations through AI tools, experimentation, and modern enablement systems, improving operational efficiency and speed-to-market.
  • Design and operationalize the sales motion and enablement strategy for payer products, working cross-functionally with Sales and Product to ensure clear, consistent, and compelling customer communication.
  • Own the strategy and quality of all sales-facing product marketing assets: talk tracks, demo scripts, battlecards, competitive positioning, and state-specific materials that enable sales velocity and win rates.
  • Establish feedback loops between Sales and Marketing to identify objections, emerging competitive threats, and customer pain points; translate insights into updated positioning and sales tools.

Requirements

  • Education: - Bachelor’s degree required
  • Experience: - 7–12 years of experience in Product Marketing, Product Management, or a related B2B SaaS role. - Deep expertise in the payer and healthcare ecosystem, including Medicaid, managed care, health plans, state contracting/procurement, healthcare operations, and payer technology. Strong domain fluency is required. - Proven success developing and executing go-to-market strategies, product positioning, and sales motions within complex, highly regulated environments. - Demonstrated ability to improve commercial outcomes, including sales enablement effectiveness, conversion rates, deal velocity, pipeline growth, and revenue performance. - Experience partnering closely with Product, Sales, and executive leadership in high-growth, matrixed organizations, with a track record of driving cross-functional alignment and influencing stakeholders. - Strong understanding of payer economics, healthcare market dynamics, and regulatory considerations. - Exceptional communication and storytelling skills, with the ability to translate complex product capabilities, market trends, and regulatory requirements into compelling value propositions for diverse buyer personas. - Strategic and hands-on operator who can define positioning and GTM strategy while also executing through sales enablement tools, customer-facing assets, and field engagement. - Analytical mindset with experience leveraging customer insights, competitive intelligence, market research, and performance data to inform strategy and decision-making. - Comfortable navigating ambiguity, creating structure, and driving clarity in evolving business environments. - Strong understanding of AI technologies and their practical application across product strategy, go-to-market execution, sales enablement, and business operations.

Benefits

  • This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange logo

HHAeXchange

3.2 Glassdoor

At HHAeXchange, we believe that healthcare should be simple, effective, and transparent.Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes. Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market.We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.

Founded in 2008
New York, New York, USA
1.2K employees
41% recommend to a friend
42% CEO approval

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$1.7K
Traffic Source Mix
Search
11.4%
Direct
50.5%
Referral
2.2%
Social
0.2%
Paid
0.1%

Headcount Trend

Current headcount: ~1.2K

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Private Equity, 5 years ago

Funding History

  • Sep 2021
    Private Equity
  • Jan 2019
    Private Equity
  • Apr 2014
    Private Equity

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