Operations and Marketing Lead

Houston, TX (On-site)

Salary Not AvailableMid Level1+ years expPart time

Posted 4 weeks ago

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Job Summary

Own the local store and community growth engine by blending guest experience with hands-on marketing at the floor level and through in-store partnerships.

  • LSM execution: surprise drops, product samples to offices, gyms, studios, healthcare providers, and businesses to drive trial.
  • Store operations and brand discipline: daily floor leadership, SOPs, reviews, and guest experience standards.
  • Community and partner development: build local business, studio, and nonprofit relationships to create referrals and new customers.

Job Description

Responsibilities

  • Working the floor alongside the team - blending, building bowls, running register, and delivering a world-class guest experience
  • Serving as a culture and brand standard-setter - you lead by example every single shift
  • Supporting shift operations and helping keep the store running at a high level
  • Local Store Marketing (LSM) - executing surprise and delight drops - delivering product samples to local offices, gyms, studios, healthcare providers, and businesses to create buzz and drive trial
  • Maintaining and updating LSM tracking sheets to log all outreach, follow-ups, and results
  • Planning and scheduling in-store and community events (product launches, wellness pop-ups, sampling days, partnerships, etc.)
  • Building and managing relationships with local businesses, fitness studios, and community organizations
  • Identifying catering and bulk order opportunities and passing qualified leads to management
  • Proactively monitoring and responding to Google and Yelp reviews to protect and grow our local reputation
  • Coordinating with neighboring businesses on cross-promotional opportunities (e.g. co-branded offers, referral exchanges)

Requirements

  • 1+ years of experience in a customer-facing role (food & beverage, retail, or hospitality preferred)
  • A natural connector - you love talking to people and building relationships
  • Self-directed: you don't wait to be told what to do when there's a slow moment
  • Strong written and verbal communication skills
  • Organized and detail-oriented - you can manage a tracking sheet and follow up on outreach without being reminded
  • Social media savvy - comfortable capturing content and familiar with Instagram, TikTok, or similar
  • Passion for health, wellness, and the Nekter brand a major plus
  • Reliable, punctual, and a team-first attitude

Preferred

  • a major plus for passion for health, wellness and the Nekter brand

Benefits

  • Free product on every shift
  • Employee discount
  • Flexible schedule
  • Referral program
Nekter Juice Bar logo

Nekter Juice Bar

3.4 Glassdoor

As the pioneer of the modern juice bar experience and the champion of menu transparency and ingredient-integrity, Nékter Juice Bar was founded in 2010 to nourish America’s increasing appetite for plant-based, healthy food options that support various lifestyles and diet preferences. With a steady eye on innovation, Nékter offers a delicious menu of freshly made, clean and nutrient-rich juices, Superfood smoothies, acai bowls, and a variety of healthy snacks. At its core, Nékter believes that “healthy” can taste great, be easily accessible, and be affordable too. Now with nearly 150 restaurants in the United States, and 175 more in development, Nékter continues to spread its roots across the country. Recent awards include: “2019 Best Franchise Deals” by QSR magazine; Top 5 on FastCasual.com’s2019 Top 100 Movers and Shakers ranking; #214 on Entrepreneur Magazine’s2019 Franchise 500â; the 2018 “Best Buy in Franchising” Zor award from Franchise Times; the 2017 “Next 20 Brand to Watch” award from Nation’s Restaurant News; the 2018 “Hot Concept” award from Nation’s Restaurant News; and, is among only 4 percent of companies applying to the Inc. 5000 in 2019 to be ranked for five consecutive years (2015-2019). For more information, please visit nekterjuicebar.com.

Founded in 2010
Costa Mesa, California, USA
864 employees
50% recommend to a friend
53% CEO approval

Traffic Signals

Monthly Visitors
81.8K
Monthly Google Ads Budget
$515
Traffic Source Mix
Search
73.2%
Direct
16.7%
Referral
8.2%
Social
0.7%

Headcount Trend

Current headcount: ~864

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

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