Operation Specialist, Virtual Marketing Programs

Stamford, CT (Hybrid)

$56K/yr – $78K/yrMid Level2+ years expFull time

Posted 12 days ago

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Job Summary

Own and optimize live virtual programs from planning and rehearsal to publishing and performance analysis, while coordinating cross-functional stakeholders and driving program improvements.

  • Lead end-to-end program delivery across live virtual events
  • Collaborate with research, marketing, and operations to improve impact and efficiency

Job Description

Responsibilities

  • Execute and Deliver Live Virtual Programs
  • Host and execute live virtual sessions by introducing presenters, delivering scripted remarks, providing audience guidance, managing promotional announcements, and operating webinar platforms to ensure a seamless attendee experience.
  • Coordinate event preparation and logistics by managing rehearsals, presenter access, training, materials, and session assets to support successful program delivery.
  • Manage content publishing and presentation materials by collecting, reviewing, editing, and uploading presentations, scripts, and promotional content across webinar platforms and Gartner.com.
  • Ensure program quality and readiness by maintaining accurate documentation, monitoring event details, and partnering with stakeholders to proactively resolve issues.
  • Manage Program Communications and Operations
  • Coordinate stakeholder communications by supporting presenters, sales teams, prospective clients, and internal partners, ensuring timely responses, clear expectations, and smooth program execution.
  • Support program operations and reporting by managing registration tracking, stakeholder updates, participation reporting, and promotional requests in partnership with Digital Marketing teams.
  • Serve as a cross-functional liaison by collaborating with research, marketing, and operational teams to align priorities, manage deadlines, and support program objectives.
  • Drive Program Performance and Continuous Improvement

Requirements

  • 2-3 years of marketing, operations and/or related experience
  • Experienced user of Excel and PowerPoint
  • Familiar with Google Drive
  • Effective oral and written communication skills
  • High level of accuracy and proven attention to detail with excellent organizational skills
  • Project Manager mindset who can juggle multiple, competing priorities simultaneously
  • Process-oriented individual who looks to maximize efficiencies in new or existing procedures
  • Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
  • Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
  • Someone who likes an engaging and swift atmosphere that is deadline-dependent and always on the move

Preferred

  • Bachelor’s degree in marketing, business, or related field preferred
  • Experience with virtual platform content preferred

Benefits

  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities
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Gartner

We deliver actionable, objective business and technology insights. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.Our unrivaled combination of business and technology insights steers clients toward the right decisions on the issues that matter most. As a $6.3 Billion company, with 21,000 associates, and a member of the S&P 500, we are an objective partner with 14,000 client enterprises in 90 countries and territories — across every major function, geography, industry and market sector — and boast 45+ years of experience providing insights and expert guidance to client enterprises worldwide.To learn more about how we guide the leaders who shape the world. visit gartner.com. Gartner, Inc. (NYSE: IT) Community guidelines: https://gtnr.it/3tceMrUC-level Insights of the Week LinkedIn Newsletter: https://gtnr.it/4c56S97

Founded in 1979
Stamford, Connecticut, USA
24K employees (1,264 in marketing)

Traffic Signals

Monthly Visitors
2.4K
Traffic Source Mix
Search
41%
Direct
35.9%
Referral
13.3%
Social
6.2%
Paid
1.4%

Headcount Trend

Current headcount: ~23.6K

Marketing Team

Marketing Team Size
1,073 (5% of company)
Median Career Experience
19 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
11

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