Omnichannel Activation Manager

Rogers, AR (On-site)

$100K/yr – $140K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive omnichannel retail activations across assigned accounts to grow sales and market share, coordinating brand objectives with retailer strategy.

  • Own development and execution of omnichannel activations across in-store and digital programs.
  • Must-have: 5+ years in CPG/retail activation with Retail Media or eCommerce experience.
  • Standout: Cross-functional collaboration with Sales, Insights, and Finance.

Job Description

Responsibilities

  • Marry brand and retailer category objectives to build customer-specific strategies that achieve business objectives at assigned accounts, leveraging shopper insights and past program performance data
  • Develop and execute omnichannel programming from Retail and In-Store Shopper Tactics, like signage, demos, or direct mailers, to 1 st and 3 rd party digital programs, like Social through Retailer Channels, Digital Coupons, Programmatic Banners, Retail Search, etc.
  • Leverage external brand partnerships to maximize program impact, as needed
  • Brief creative and execution partners on activations, providing clear guidance on success criteria and ensure messaging aligns with program objectives, brand IMC/style guides and retail specifications
  • Establish KPIs; utilizing campaign analytics, customer consumption and share data to optimize media and measure results that positively drive sales/share growth for our brands and the Retailer’s category
  • Ensure cost estimates have been approved by internal stakeholders and activation plans have been socialized
  • Support customer meetings with omnichannel strategies, plans, program results and other sales tools
  • Support budget tracking and communication with Finance partners and invoice processing
  • Participate in the annual customer planning process and the integrated marketing communications process to influence and build actionable growth plans for our brands and customers
  • Build trusted partnerships, both internally and externally, to achieve shared goals. Internal stakeholders include Sales Business Unit Leads, Category Insights, Customer Development and Strategy, as well as Finance
  • Play critical role in educating internal stakeholders on program performance as well as incremental opportunities as they pertain to assigned accounts
  • Understand key drivers of activation performance and proactively explore new capabilities and activation partners that can deliver on business objectives
  • Develop strong understanding of Retailer strategies, category dynamics, and consumer behavior
  • Help the team deliver volume and profit expectations

Requirements

  • Bachelor’s Degree
  • 5+ years of experience in CPG Industry, or related field
  • Experience in Retail Media, Shopper Media and/or eCommerce Activation
  • Strong Project Management

Preferred

  • MBA
  • Shopper/Retail Marketing, eCommerce, or Omnichannel Marketing experience
  • Experience in Retail Activation