Responsibilities

• Creates annual strategic learning plans for business(es) supported.
• Leads Quarterly Business Review Process with our top clients.
• Serves as the subject matter expert for media performance reporting for both internal partners within LMN and across the Lowe’s enterprise, and external clients and agencies.
• Synthesizes disparate data from multiple sources into strategic recommendations for future media investments to grow business at Lowe’s. Regularly delivers these recommendations to both internal leadership (VP+) as well as external vendor-partners of all levels.
• Oversee the development and codify best practices in media performance evaluation, data visualization, standardized reporting and insights
• Tells data stories that support other key deliverables such as sales pitches and case studies.
• Oversees omnichannel advertising efforts and aggregates all sources of insights to support other client facing teams (e.g. sales and account management)
• Partners with Product and Ad Tech teams to provide input on reporting capabilities based on client feedback
• Integrates knowledge across the Customer Insights & Analytics team to bring relevant insights to Lowe’s LMN Insights team and the whole of the Lowe's retail media business, especially in key forums with leadership, to highlight the state of the Lowe's customer.